Adept at leveraging exceptional customer service and problem-solving skills honed at Quality Inn, I excel in high-pressure environments, ensuring guest satisfaction and efficient operations. Proficient in Opera and Choice Advantage systems, my proactive approach has significantly enhanced guest experience, evidenced by positive feedback and repeat visits. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.