Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Guerrero

Houston,TX

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

2
2
years of professional experience

Work History

Assistant Front Office Manager

Supreme Mold Testing
Houston, TX
01.2024 - 06.2024
  • Responded promptly to customer inquiries via telephone or email.
  • Maintained accurate records of all transactions for accounting purposes.
  • Developed strategies for improving customer satisfaction ratings.
  • Responded as professional and polite as possible
  • Monitored office inventory to maintain supply levels.
  • Oversaw daily operations of front office, ensuring efficient and effective service delivery.
  • Set up customer appointments, answered any complaints or concerns, walked customers through the process, and communicated back to the inspector on call.

Online Pickup Department

Walmart
Houston, TX
09.2022 - 01.2024
  • Checked expiration dates on food items before packing them up for shipping.
  • Maintained cleanliness of warehouse by sweeping, dusting, and removing debris.
  • Picked items throughout the store while helping out customers.
  • Maintained organization in the back when prepping orders
  • Collaborated with other departments to meet customer demands promptly.
  • Picked products according to order specifications and placed them into containers or boxes for shipping.
  • Repackaged damaged goods when necessary for resale purposes.
  • Verified accuracy of all orders picked prior to shipment.

Education

High School Diploma -

Bellaire High School
Bellaire, TX
06-2024

Skills

  • Front Desk Operations
  • Scheduling
  • Guest Relations Management
  • Microsoft Office Suite
  • Customer Service
  • Workflow Optimization
  • Communication Management
  • Quick Learner
  • Problem-Solving
  • Data Entry
  • Active Listening
  • Friendly, Positive Attitude
  • Conflict Resolution

Timeline

Assistant Front Office Manager

Supreme Mold Testing
01.2024 - 06.2024

Online Pickup Department

Walmart
09.2022 - 01.2024

High School Diploma -

Bellaire High School

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Valerie Guerrero