Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Profile Owner
Indeed
Https://profile.indeed.com/p/valerieh-y253hkg
Profile Owner
Indeed
Https://profile.indeed.com/p/valerieh-y253hkg
ALLERGY TECHNICIAN
FLORIDA ENT AND ALLERGY
06.2024 - 03.2025
Provided training for new staff members on proper skin test administration techniques, ensuring consistent service delivery across the clinic.
Demonstrated professionalism when interacting with patients to make them feel comfortable during their appointments.
Improved clinic efficiency by maintaining a well-organized and sanitary work environment, ensuring timely processing of patients.
Ensured accuracy in test results by properly documenting patient information and test outcomes in electronic medical records systems.
Assisted in developing educational materials that helped patients better understand their allergies and treatment options.
Contributed to a positive clinic atmosphere through excellent communication skills and teamwork with colleagues.
Enhanced patient comfort by conducting thorough allergy testing procedures and providing clear explanations.
Mobile Phlebotomist
DIAGGO
02.2023 - 06.2024
Organized daily work based on collection priority.
Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
Stocked phlebotomy cart or carrier with appropriate supplies.
Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
Environmental Specialist
AdventHealth
03.2022 - 01.2024
Improved company compliance with environmental regulations through regular audits and evaluations of operations.
Reduced environmental risks by conducting thorough site assessments and identifying potential hazards.
Managed the remediation process for contaminated sites, restoring them to safe conditions for future use.
Prevented fines or penalties by proactively addressing non-compliance issues identified during regulatory inspections or internal audits.
Enhanced workplace safety by implementing measures to prevent exposure to hazardous materials and contaminants.
Ensured proper hazardous waste storage and disposal procedures were followed according to federal guidelines.
Veterinary Technician
ADKINS 301 PET HOSPITAL
03.2002 - 03.2022
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Administered vaccinations to variety of animal species.
Filed daily progress records, surgery logs, x-ray logs, and routine records.
NEURO TECHNICIAN
STANFORD UNIVERSITY HOSPITAL
01.1993 - 06.2001
Managed front desk operations during peak hours, maintaining an organized workflow under pressure.
Optimized front desk operations by handling incoming calls professionally, directing inquiries to appropriate staff members as needed.
Supported front desk operations by scheduling appointments, processing transactions, and managing inventory when needed.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Enhanced guest experience by efficiently managing front desk operations and promptly addressing inquiries.
Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
Scheduled appointments with specialists on behalf of clients.
Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
Optimized workflow processes through effective communication between departments regarding authorization needs and statuses.
Contributed to interdisciplinary team collaboration for comprehensive patient evaluations and treatment plans.
Facilitated effective communication between patients, families, and healthcare providers regarding test results and treatment options.
Consistently met or exceeded productivity standards by effectively managing multiple tasks within a fast-paced clinical setting.
Upheld the highest ethical standards in all interactions with patients, families, and colleagues to maintain a positive reputation for the neurodiagnostic department.
Increased patient satisfaction by providing compassionate care and clear explanations during testing procedures.