Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Harold

Brooklyn

Summary

Dedicated professional with strong teamwork and communication skills. Experienced in assisting individuals with special needs and providing exceptional customer service. Committed to enhancing customer experiences through adaptability and problem-solving.

Overview

6
6
years of professional experience

Work History

EveryoneNY

Direct Support Professional
Brooklyn, NY
05.2023 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with .
  • Specialize to support individuals with special need.
  • Assisting individuals with special needs reaching their safety, social, and focus skills.
  • Managed time efficiently in order to complete all tasks within a timely matter.
  • Strengthened communication skills through role play.

Sales Associate

Sherwin-Williams Paint Store
Washington, DC
04.2022 - 11.2022
  • Educated customers on promotions and loyalty programs to drive customer engagement and retention.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Walgreens
Washington, DC
08.2021 - 03.2022

.

  • Maintained organized merchandise displays to ensure optimal product visibility and accessibility.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale (POS) systems, ensuring efficient checkout operations.
  • Collaborated with team members to maintain store cleanliness and safety standards consistently.
  • Monitored inventory levels, restocking shelves as needed to prevent stockouts and improve availability.
  • Resolved customer complaints promptly, demonstrating commitment to service excellence and satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cook

Kentucky Fried Chicken
Brooklyn, NY
03.2020 - 07.2021
  • Operated kitchen equipment, including fryers and ovens, with proficiency and care.
  • Maintained cleanliness and organization in kitchen areas to ensure food safety standards.
  • Assisted in training new staff on food preparation techniques and safety protocols.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Bachelor of Science - Elementary Education

Grand Canyon University
Phoenix, AZ
06.2029

High School Diploma -

Dr. Susan S. McKinney Secondary School of The Arts
Brooklyn, NY
06.2018

Skills

  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Verbal communication
  • Active listening
  • Calm under pressure
  • Organizational skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

Japanese
Elementary

Timeline

EveryoneNY

Direct Support Professional
05.2023 - Current

Sales Associate

Sherwin-Williams Paint Store
04.2022 - 11.2022

Sales Associate

Walgreens
08.2021 - 03.2022

Cook

Kentucky Fried Chicken
03.2020 - 07.2021

Bachelor of Science - Elementary Education

Grand Canyon University

High School Diploma -

Dr. Susan S. McKinney Secondary School of The Arts