Valerie Harrison
Euclid,OH
Summary
Dynamic professional with extensive experience at the City of Cleveland Department of Public Health, excelling in customer service and office organization. Proven ability to manage confidential information and enhance communication among stakeholders. Recognized for effectively coordinating events and supporting clients, ensuring positive outcomes in diverse environments.
Overview
16
16
years of professional experience
Work History
Receptionist Administrator
City of Cleveland Department of Public Health
Cleveland, Ohio
08.2020 - Current
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Assisted with administrative tasks such as data entry into company databases.
- Handled diverse needs for clients in-person, by phone or through email.
- Received parcels, routed mail and opened packages for staff.
Perinatal Support Doula
Birthing Beautiful Communities
Cleveland, Ohio
10.2017 - 06.2020
- Provided support to pregnant individuals, acting as a liaison between the client and their medical care provider, helping the client make informed decisions about their pregnancy and birth outcomes.
- Supporting the family after the birth of the baby until the baby's first birthday.
- Assisting the client with their individualized birth plan.
- Provided emotional and physical support to pregnant women throughout labor, delivery, and postpartum period.
Executive Director
Greater Cleveland Veterans Business Resource Count
Cleveland, Ohio
06.2009 - 06.2017
- Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
- Secured funding from public and private sources through grant writing activities or other fundraising efforts.
- Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
Education
Bachelor of Science - Management
David N Myers College
Cleveland06-1998
Associate of Arts - Liberal Arts
Cuyahoga Community College
Cleveland, OH01-1994
Skills
- Customer service
- Data entry
- Office organization
- Communication skills
- Professional demeanor
- Confidential information management
- Visitor access management
- Reception management
Timeline
Receptionist Administrator
City of Cleveland Department of Public Health
08.2020 - Current
Perinatal Support Doula
Birthing Beautiful Communities
10.2017 - 06.2020
Executive Director
Greater Cleveland Veterans Business Resource Count
06.2009 - 06.2017
Bachelor of Science - Management
David N Myers College
Associate of Arts - Liberal Arts
Cuyahoga Community College
Similar Profiles
Yvonne JeffYvonne Jeff
Budget Analyst at City of Cleveland - Department of Public Works (Admin)Budget Analyst at City of Cleveland - Department of Public Works (Admin)
Ronnetta M. Lee ________________________Ronnetta M. Lee ________________________
Public Health Sanitarian Inspector I at City Of Cleveland Division Of Public HealthPublic Health Sanitarian Inspector I at City Of Cleveland Division Of Public Health
Margaret StrekalMargaret Strekal
COVID-19 Case Investigation Manager at Cleveland Department Of Public HealthCOVID-19 Case Investigation Manager at Cleveland Department Of Public Health
Leah JohnsonLeah Johnson
Day Porter at Cushman & WakefieldDay Porter at Cushman & Wakefield
Keith SmithKeith Smith
Building Porter at DeeganmanagementBuilding Porter at Deeganmanagement