Driven professional with a proven track record in customer service and sales, notably with Aries. Excelled in enhancing customer satisfaction and expanding client base through expert call management and active listening. Skilled in data entry and information security, achieving a significant increase in customer retention and sales metrics. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.