Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Valerie Henderson

Lexington,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work History

Executive Director

Lighthouse Ministries
03.2023 - Current
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Represented organization to local public by giving presentations and speeches and participating in community events.

CSR

State Farm Insurance
05.1989 - 05.2004
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

High School Diploma -

New Albany High School
New Albany, IN

Certificate of Completing Program -

Western Michigan Teen Challenge
Muskegon, MI

Certificate of Completion -

The John Maxwell Team
Georgia
2018

Certificate in Non-Profit Management - Non-Profit Management

City Vision University
Kansas City, MO
12.2017

Skills

  • Business Development
  • Operations Management
  • Community Engagement
  • Grant Writing
  • Fundraising
  • Relationship Building

Accomplishments

  • Awarded Certificate of Recognition for outstanding service to the community from The Federal Medical Center, Lexington Co..

Timeline

Executive Director

Lighthouse Ministries
03.2023 - Current

CSR

State Farm Insurance
05.1989 - 05.2004

High School Diploma -

New Albany High School

Certificate of Completing Program -

Western Michigan Teen Challenge

Certificate of Completion -

The John Maxwell Team

Certificate in Non-Profit Management - Non-Profit Management

City Vision University
Valerie Henderson