Valerie Hernandez

Dynamic Claims Benefit Specialist with extensive experience at Sagility, excelling in insurance claims processing and patient data management. Proven ability to ensure compliance and accuracy while training staff to uphold high service standards. Bilingual in English and Spanish, demonstrating exceptional communication and problem-solving skills in fast-paced environments. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.