Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Valerie Hill

Valerie Hill

Galloway,OH

Summary

Dynamic and detail-oriented professional with experience at Wendy's, excelling in customer service and teamwork. Proven ability to enhance workplace efficiency and maintain high standards of cleanliness. Skilled in money handling and organizing workstations, contributing to a positive customer experience and operational success. Adaptable and eager to learn in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Sales Associate

Radio Shack Corporation
05.2007 - 07.2009
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.

Team Member

Wendys
08.2009 - 08.2010
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Reduced wait times for customers by implementing more efficient checkout process.

Cashier

Englefield Oil
06.2012 - 03.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cleaner

JSI
06.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.

Education

High School Diploma - Administrative Support

Central Crossing High School
Grove City, OH
2007

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Following instructions
  • Cleaning
  • Workplace safety
  • Money handling
  • Computer skills
  • Organizing work stations
  • Willingness to learn

Timeline

Cleaner

JSI
06.2023 - Current

Cashier

Englefield Oil
06.2012 - 03.2013

Team Member

Wendys
08.2009 - 08.2010

Sales Associate

Radio Shack Corporation
05.2007 - 07.2009

High School Diploma - Administrative Support

Central Crossing High School

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Valerie Hill