Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Jimenez

Miami

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Fluent in two languages, english and spanish.

Overview

4
4
years of professional experience

Work History

Second in Command/After-School Teacher

Hope For Miami
10.2023 - Current
  • Improved customer satisfaction ratings by addressing concerns promptly and implementing feedback-driven improvements.
  • Assists in the planning and execution of large-scale events or projects from inception to completion.
  • Orders high-quality products on time and effectively managing resources and prioritizing tasks.
  • Created and developed lesson plans to meet students' academic needs.
  • Developed and implemented classroom routines to address varying student needs.

Sales Associate

Grain Of Sand By Aneth
11.2022 - 12.2022
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Dance Instructor

Adrenaline Dance Company
11.2021 - 01.2022
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Assisted with coordination and administration of complete dance program.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Offered one-on-one instruction to students by appointment.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Utilized different styles of teaching to accommodate students of all capabilities.

Education

Miami Arts Studio @ Zelda Glazer 6-12
Miami, FL
05.2023

Skills

  • Sales Training
  • Sales and Marketing
  • Multitasking Strengths
  • Conflict Resolution
  • Serve Customers
  • Listening Skills
  • Meeting Deadlines
  • Hospitality and Accommodation
  • Speaking Clearly
  • Checking Inventories
  • Reading Comprehension Skills
  • Cleaning Techniques
  • Complex Problem-Solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Second in Command/After-School Teacher

Hope For Miami
10.2023 - Current

Sales Associate

Grain Of Sand By Aneth
11.2022 - 12.2022

Dance Instructor

Adrenaline Dance Company
11.2021 - 01.2022

Miami Arts Studio @ Zelda Glazer 6-12

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Valerie Jimenez