VALERIE JOSEPH
Wilmer
Summary
Dedicated and detail-oriented professional with extensive experience in office management, administrative support, healthcare assistance, logistics coordination, and dispatching. Proven ability to streamline operations and enhance productivity while providing exceptional customer service. Seeking to leverage diverse skill set in a challenging role that fosters growth and efficiency.
Overview
20
20
years of professional experience
Work History
Office Manager
Quality Concept, Inc.
01.2013 - Current
- Oversaw daily operations of the office including staff supervision and resource allocation.
- Implemented new procedures that increased overall office efficiency by 20%.
Administrative Assistant
Quality Concept, Inc.
01.2012 - 01.2013
- Supported executives by managing calendars, scheduling meetings, and preparing documents.
- Handled incoming communications promptly ensuring all inquiries were addressed.
Home Health Aide
Gen 2 Gen, Inc.
01.2011 - 01.2013
- Assisted clients with daily living activities while promoting independence.
- Collaborated with healthcare professionals to create personalized care plans.
Trucking Company Broker
J.O.Y. Transport
01.2005 - 01.2011
- Facilitated the movement of goods by coordinating between shippers and carriers effectively.
- Analyzed market trends to provide clients with the best shipping solutions.
Dispatcher
J.O.Y. Transport
01.2005 - 01.2011
- Managed logistics for transportation services ensuring timely deliveries across various routes.
- Resolved issues related to delays or route changes efficiently through effective communication.
Education
BA - General Business
Tarleton State University
Stephenville, TX05.2025
BS - Computer Engineering Technology
Prairie View A&M University
Prairie View, TX01.1989
Skills
- Office Management Skills
- Managed daily office operations ensuring efficiency and productivity
- Developed filing systems that improved document retrieval times by 30%
- Coordinated meetings and events for staff members effectively
- Administrative Support Skills
- Provided comprehensive administrative support including scheduling appointments and managing correspondence
- Maintained databases with high accuracy for tracking client information
- Assisted in the preparation of reports for management review
- Home Health Aide Skills
- Delivered compassionate care to patients including personal hygiene assistance and medication reminders
- Coordinated between healthcare providers and patients to ensure continuity of care
- Documented patient progress accurately for health records
- Trucking Company Broker Skills
- Negotiated contracts with carriers to secure competitive rates while maintaining quality service standards
- Developed relationships with clients to understand their logistics needs effectively
- Utilized freight brokerage software to manage shipments efficiently
- Dispatcher Skills
- Scheduled deliveries and pickups ensuring timely transportation services
- Communicated effectively with drivers to provide updates on routes and schedules
- Monitored vehicle locations using GPS technology to optimize delivery routes
Summary of Qualifications
- Over 5 years of experience in office management and administrative roles.
- Strong organizational skills with a focus on improving processes and workflows.
- Excellent communication abilities, both written and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and QuickBooks.
Timeline
Office Manager
Quality Concept, Inc.
01.2013 - Current
Administrative Assistant
Quality Concept, Inc.
01.2012 - 01.2013
Home Health Aide
Gen 2 Gen, Inc.
01.2011 - 01.2013
Trucking Company Broker
J.O.Y. Transport
01.2005 - 01.2011
Dispatcher
J.O.Y. Transport
01.2005 - 01.2011
BS - Computer Engineering Technology
Prairie View A&M University
BA - General Business
Tarleton State University
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