Valerie Kerbs
Fort Mill,SC
Summary
Energetic and personable professional with a talent for building connections and creating positive experiences for customers. Known for excellent communication skills, adaptability, and a strong ability to work in fast-paced environments. Currently exploring opportunities to leverage customer service expertise in diverse fields.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stay at Home Military Spouse and Mother
USAF
Misawa, Japan
02.2021 - 08.2024
- Demonstrated adaptability and resilience by supporting a military lifestyle, including frequent adjustments to schedules and priorities.
- Managed household operations, including scheduling, budgeting, and logistics, to ensure a stable and organized environment for the family.
- Developed strong problem-solving and multitasking skills by balancing the needs of two children, and household responsibilities.
- Cultivated leadership and conflict resolution abilities by guiding and mentoring children in their personal development.
Hooters Girl
Hooters
Rock Hill, SC
06.2020 - 01.2021
- Communicated effectively with a diverse clientele to foster positive dining experiences, and repeat business.
- Delivered high-quality service to customers by ensuring a welcoming, and entertaining atmosphere.
- Managed multiple tasks efficiently, including taking orders, promoting specials, and addressing customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with team members to maintain smooth operations during peak hours.
Education
High School Diploma -
Sanford H. Calhoun
Merrick, NY06-2020
Skills
- Exceptional customer service and communication skills
- Ability to build rapport with diverse groups
- Adaptable and a quick learner in fast-paced settings
- Strong organizational and teamwork abilities
- Basic knowledge of holistic nutrition principles
- Calm under pressure
- Social perceptiveness
- Critical thinking
Certification
- Holistic Nutrition Certification through AFPA. Valid from August 2023 - present.
Timeline
Stay at Home Military Spouse and Mother
USAF
02.2021 - 08.2024
Hooters Girl
Hooters
06.2020 - 01.2021
High School Diploma -
Sanford H. Calhoun
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