Summary
Overview
Work History
Education
Skills
Clearance
INCLUDES
DOCUMENTATION TYPES PRODUCED
PUBLICATIONS
Timeline
Generic

Valerie Lipow

Laguna Woods,California

Summary

Senior technical communicator, team member, and project manager with 15+ years of experience designing and delivering user-facing technical documentation, including writing, editing, instructional design, and training.

Background spans defense/aerospace (DoD) and commercial engineering environments, with success on fast-paced, complex projects involving a wide range of stakeholders: U.S. military personnel (uniformed and civilian), Customer Support, Sales and Marketing, Product Management, Product Development, User Experience, Quality Assurance, and Training.

Core Competencies

  • Content development: Research, writing, proofreading, copy editing, issuing, and maintaining accurate, clear, concise products for print, multimedia, web-based publications, user sites, and embedded user systems.
  • Design and publishing: Proficient with HTML, CSS, and structured authoring tools to produce and edit text and graphics (including flowcharts and other well-designed digital visuals). Ensures factual and grammatical accuracy, clarity, thoroughness, and compliance with requirements and company style, even under tight deadlines.
  • Standards and compliance: Comprehensive knowledge of planning, developing, writing, and editing documentation in accordance with MIL-STDs (e.g., S1000D, 40051) and other DoD and internal compliance directives.
  • Large-scale documentation: Experienced in producing large, complex documents, such as operation and product manuals and training curricula, within project management, build-and-distribute, defect tracking, content management, and source control systems and workflows.

Collaboration and Project Delivery

  • Excels in cross-functional teams, multitasking, prioritizing, and meeting project deadlines.
  • Conducts research using technical data and commercial sources, coordinating with engineers, scientists, management, and staff and customer Subject Matter Experts (SMEs).
  • Provides guidance and feedback (technical editing, product review) and works effectively with geographically distributed teams.

Industry Experience

  • Content delivery on fast-paced, complex projects with a range of stakeholders in defense/aerospace (DoD) and commercial engineering environments, including the U.S.S. Military (uniformed and civilian), Customer Support, Sales and Marketing, Product Management, Product Development, User Experience, Quality Assurance (Testing), Training, etc.
  • Passion and skills in researching, developing, writing, proofreading, copy editing, issuing and maintaining products in an accurate, clear and concise style, for paper, multimedia, web-based publications, user sites, and embedded user systems.
  • Versatile specialist with results-driven and focused approach to completing work. Known for excellent attention to detail and great work ethic.
  • Success working in cross-functional teams, multitasking, prioritizing, meeting project deadlines, and performing research using technical data or commercial sources to coordinate with engineers, scientists, management, and staff/customer Subject Matter Experts (SMEs) to support and accomplish assignments.
  • Design and publishing knowledge and tool use (including HTML, CSS, structured authoring, etc.) used to produce, edit, and ensure quality for factual and grammatical accuracy, clarity of message, thoroughness, and compliance with all requirements and company style, in both text and graphics (such as flowcharts and other engaging and well-designed digital visuals) for print, digital and other media under tight deadlines.
  • Comprehensive knowledge of creating, developing, planning, writing, and editing documentation in accordance with MIL-STDs (e.g., S1000D, 40051) and all other DoD and internal compliance directives.
  • Experience working with, as well as providing guidance and feedback, with geographically distributed teams.
  • Skills and knowledge applied in documentation for software and hardware development, testing, training, manufacturing, biotechnology, and other environments.
  • Experienced in creating large and complex documents (e.g., operation and product manuals, training curricula, etc.) adhering to project management, build-and-distribute, defect tracking, content management, and source control systems and workflow standards and methods.
  • Skilled Specialist with expertise in project management, problem-solving and team leadership.
  • Strengths lie in the ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals.
  • Experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.
  • Resourceful Specialist known for high productivity and efficient task completion. Skilled in data analysis, project management, and strategic planning.
  • Excels at communication, problem-solving, and adaptability, ensuring success in fast-paced environments.

Overview

37
37
years of professional experience

Work History

SPECIALIST, TECHNICAL WRITING

L3Harris Technologies, Inc.
Anaheim, CA
10.2023 - Current
  • Develops and implements standardized, specialized operational and procedural technical writing products across a portfolio of aerospace and DoD naval engineering hardware and software systems. Writes, edits, and produces technical test plans and reports, user manuals, proposals, and other engineering documentation using MS Office and related applications.
  • Conducted research on technical data and engineering specifications to create accurate and comprehensive documentation.
  • Conducted research on technical data and engineering specifications to create accurate and comprehensive documentation.
  • Manages validation and verification (V&V) activities of technical documents.
  • Reviewed and integrated content revisions from subject-matter experts (SME) to ensure documentation accuracy and relevance.

PROJECT-BASED & FREELANCE WRITER, EDITOR and INSTRUCTIONAL DESIGNER

Valerie Lipow (On-site, hybrid, remote)
01.1990 - Current
  • Edited and proofread scientific and technical manuscripts by non-English speakers for publication in English-language journals, enhancing clarity and adherence to journal standards.
  • Wrote feature and investigative articles for educational publishers, trade magazines, and websites under tight deadlines, focusing on business, employment, career development, disability, health care, and related issues with minimal revisions.
  • Edits and proofreads scientific and technical manuscripts written by non-English-speakers for English-language journals.
  • Writes and edits technical and marketing communications for hardware and software companies on short-term and on-call projects, using technical communication software (Word, FrameMaker, Flare, Acrobat, etc.) and a range of content management systems.
  • Designed, wrote, and taught a wide range of training curricula for government, higher education, healthcare, human services, and corporate consulting industries using principles of Instructional System Design (ISD). Curriculum design and revision based on state and federal environmental requirements. Provided administrative and technical support for a Learning Management System (LMS).
  • Designed a LAN-delivered online training program that reduced training time by 60% and allowed personnel to demonstrate competency without time away from work.
  • Documented client project details for future reference.

STAFF SENIOR TECHNICAL COMMUNICATOR

Tapestry Solutions, Inc. (A Boeing Company)
San Diego, CA
10.2015 - 06.2020
  • Developed and produced online Help, user manuals, release notes, and engineering documentation for Department of Defense and commercial equipment maintenance facilities, utilizing MadCap Flare Suite and MS Office to enhance user understanding of supply chain logistics management software system.
  • Developed internal communications for Boeing defense software programs.
  • Developed and coordinated messaging strategies across program, engineering, and customer teams to ensure consistent communication. across program, engineering, and customer teams.
  • Drafted executive briefings, talking points, and presentation materials.
  • Reviewed and approved content revisions from subject-matter experts from subject-matter experts (SME).

PRINCIPAL TECHNICAL EDITOR

General Dynamics Information Technology
San Diego, CA
04.2014 - 04.2015
  • Edited technical reports for clarity and accuracy for General Dynamics Information Technology contract deliverables.
  • Edited and produced classified and unclassified program documents for U.S. Navy using Microsoft Office 2010, ensuring compliance with Navy and National Security Agency standards and timely delivery.
  • Proofread documentation for consistency and clarity for grammar, clarity, and style consistency.
  • Applied style guides across manuals, briefings, and technical procedures.

SENIOR TECHNICAL WRITER

CGI Federal Services
San Diego, CA
02.2013 - 12.2013
  • Developed and produced Maintenance and Operational Technical Orders for U.S. Air Force using Adobe FrameMaker 12, ensuring compliance with standards and timely delivery.
  • Wrote user guides and training materials for federal client systems at CGI Federal Services.
  • Edited technical content for clarity, consistency, and compliance with government standards.
  • Collaborated with engineers, analysts, and program teams to gather product information.

SENIOR TECHNICAL WRITER

Lockheed Martin Corp.
San Diego, CA
04.2010 - 04.2012
  • Developed and refined technical source data for electronic technical manuals (ETM) and interactive electronic technical manuals (IETM) for Department of Defense, ensuring compliance with DITA and Department of Defense standards.
  • Developed technical manuals for federal programs at CGI Federal Services.
  • Collaborated with engineers and analysts to gather documentation requirements.
  • Edited procedures, guides, and release notes for clarity and compliance.

SENIOR TECHNICAL WRITER

Northrop Grumman Corp.
San Diego, CA
05.2004 - 10.2006
  • Developed tutorials, web-based help, user guides, system administration manuals, installation and configuration procedures, and release notes for Department of Defense Navy C4ISR Joint Effect Model (JEM) program, enhancing user understanding and system usability.
  • Designed style guide and documentation review templates, ensuring quality assurance compliance with ISO-9001, CMMI Level 5, COE-GCCS, and Department of Defense standards, improving documentation consistency and reliability.
  • Developed federal technical documentation for CGI Federal Services contract deliverables.
  • Edited policies, procedures, and user guides for government clients.
  • Collaborated with engineers and analysts to gather source information.

SENIOR TECHNICAL WRITER

Accelrys, Inc.
San Diego, CA
03.2001 - 04.2004
  • Produced instructional user guides, tutorials, release notes, and multi-platform Help for biotechnology software products.
  • Developed first online, server-side customer satisfaction survey to measure utility and effectiveness of software documentation.
  • Enhanced quality and usability of user guides, installation manuals, and online help by expanding size and depth of indexes by 30 to 50%.

TECHNICAL WRITER

Compuware, Inc.
Milwaukee, WI
08.1998 - 06.2000
  • Developed software documentation for Compuware enterprise applications and client support teams.
  • Wrote user guides, online help, and release notes for mainframe products.
  • Collaborated with engineers and product managers to clarify technical requirements.
  • Designed training programs and produced procedure manuals to enhance operational compliance for manufacturing and insurance sector clients.
  • Collaborated with IT to align training with software integration, facilitating smoother maintenance and operations processes.

SENIOR TRAINING SPECIALIST

Rust Geotech, Inc.
Grand Junction, CO
02.1990 - 06.1996
  • Designed and delivered occupational safety and health training to the uranium mill tailings remediation contractor to the Grand Junction Projects Office of the U.S. Department of Energy.
  • Conducted training needs assessments to identify gaps and validate training effectiveness.
  • Partnered with engineering, technical support, manufacturing, field service, safety, and human resources to design and enhance training courses.
  • Created and updated training and onboarding documentation, including curriculum, lesson plans, computer-based training, and quick-starts to enhance learner experience.

Education

M.S. -

University of Arizona
Tucson, AZ

B.A. -

University of California Irvine
Irvine, CA

Skills

  • Technical documentation
  • Technical Research, Validation and Verification, AdInstructional DTechnical WrDocument DQuality AssQuality coAgile / ScrumyCMMI Level 5, Code Repositories (GitHub, Bitbucket, ISO 9000-9001 Docker Swarm), Content and Source Management, CopyStyle Guides: ACS, AMA, NLM, APContent and SOnline HelpDesktop Publishingg,MadCap Flare SuiteFrameMakeremsDocument managementML and CSS, InAdobe AcrobaRoboHelponal Design, JavaScript, MadCaptivatekdown tools, MS Wordnd AzPowerPointd, PowerPoPublisher, ProjeProject, Online Help, PlatfVisioa SeSharePointS)JavaScript Build tooCode RepositorieContainWeb ServersgyDatabases Docker Swarm)tHub, BDocument Management Systemsorge)ch ML and CSSy contMS Azure and Azure DevOpsaaS),Markdown toolsg, StylePlatform as a Service (PaaS)hnical Documentation (writing, ediTechnical documentationValidation and VerificSearch Engine Optimizations aTeam collaboraWorking with Data PrAnalytical Detail orientedllaboration, including labor/management partnerships, Working withData Privacy CompliLiteracy and expertiseanizational skillstWorks welWorks well in crosWADDIEdent collaborationentlytural, geographically dispersed environments, Eclipse, Adobe FrameMaker, XMeta, Oxygen, PTC, Notepad, etc
  • AECMA S1000D
  • Works well under pressure,
  • Works well in cross-cultural, geographically dispersed environments
  • ADDIE
  • AECMA S1000D
  • Agile / Scrum
  • CMMI Level 5
  • Document Development Life Cycle
  • DITAGCCS/COE
  • Technical Writing
  • ISO 9000-9001
  • Technical Specifications
  • Product Lifecycle Management
  • SCORM / Sect 508
  • Simplified Technical English
  • Plain English
  • Document control
  • FrameMaker publishing
  • MadCap Flare
  • DITA authoring
  • Instructional design
  • Technical editing
  • Copy editing
  • Proofreading
  • Fact-checking
  • Quality assurance
  • Requirements gathering
  • Standards compliance
  • Attention to detail
  • Cross-functional communication
  • Analytical thinking
  • Deadline management
  • Stakeholder coordination
  • Business reporting
  • Risk management
  • Emergency response
  • Management collaboration
  • Stakeholder engagement
  • Team collaboration
  • Team performance improvement
  • Coaching and mentoring
  • Vendor relations
  • Compliance monitoring
  • Advanced communication
  • Process optimization
  • Knowledge sharing
  • Machinery maintenance
  • Continuous improvement
  • Documentation management
  • Troubleshooting techniques
  • Resource allocation
  • Customer relations
  • Schematics / Specifications
  • Technical illustration
  • Technical communication
  • Adaptability and flexibility
  • Project planning
  • Workflow automation
  • Task prioritization
  • Self motivation
  • Content management expertise
  • Problem-solving aptitude
  • Multitasking capacity
  • Adaptability
  • Written communication

Clearance

  • U.S. Secret: (Effective March 2024)
  • Eligible to obtain and maintain U.S. Top Secret clearance.

INCLUDES

Simplified Technical English, Plain English

DOCUMENTATION TYPES PRODUCED

Administration Guides, Application Programming Interface Documents, Articles, Configuration Guides, Grant Applications, How-To Guides, Interactive Training, Online Help, Operations Manuals, PowerPoint Presentations, Product Manuals, Promotional Copy, Proposals, Quick-Starts, Release Notes, Requests for Proposal, Resumes and CVs , Search Engine Optimization (SEO), Sales/Marketing Collateral, Social Media Content, Style Guides, Templates, Test Plans, Test Reports, Trade Papers, Training Plans/Curricula , Use Cases, User Interface (UX) Labels, User Guides, Visio Workflows, Web Content

PUBLICATIONS

  • BOOK AUTHOR
  • RETAILING CAREER STARTER. Learning Express, LLC. 1998.
  • ISBN-10 1576851494
  • ISBN-13 978-157685149
  • SAMPLE DOCUMENTS
  • Writing samples available via website: https://valrielipow.com/samples
  • Request samples from Google Cloud: https://bit.ly/vlipowsamples
  • Need full link? Email vallipow@aol.com. Use Subject: VAL Samples

Timeline

SPECIALIST, TECHNICAL WRITING

L3Harris Technologies, Inc.
10.2023 - Current

STAFF SENIOR TECHNICAL COMMUNICATOR

Tapestry Solutions, Inc. (A Boeing Company)
10.2015 - 06.2020

PRINCIPAL TECHNICAL EDITOR

General Dynamics Information Technology
04.2014 - 04.2015

SENIOR TECHNICAL WRITER

CGI Federal Services
02.2013 - 12.2013

SENIOR TECHNICAL WRITER

Lockheed Martin Corp.
04.2010 - 04.2012

SENIOR TECHNICAL WRITER

Northrop Grumman Corp.
05.2004 - 10.2006

SENIOR TECHNICAL WRITER

Accelrys, Inc.
03.2001 - 04.2004

TECHNICAL WRITER

Compuware, Inc.
08.1998 - 06.2000

SENIOR TRAINING SPECIALIST

Rust Geotech, Inc.
02.1990 - 06.1996

PROJECT-BASED & FREELANCE WRITER, EDITOR and INSTRUCTIONAL DESIGNER

Valerie Lipow (On-site, hybrid, remote)
01.1990 - Current

M.S. -

University of Arizona

B.A. -

University of California Irvine
Valerie Lipow