Valerie Lopez
Katy,TX
Summary
Dynamic logistics professional with extensive experience at Air Products & Chemicals Rotoflow, adept in SAP and shipping documentation. Proven track record in optimizing inventory management and enhancing workflow efficiency, contributing to a 60% reduction in shipping errors. Strong communicator with a focus on customer satisfaction and continuous improvement.
Overview
28
28
years of professional experience
Work History
Operation Team Leader
Air Products & Chemicals Rotoflow
Houston, TX
01.2022 - Current
- Generated domestic/international documentation for all Aftermarket Facilities and information required for customer.
- Resolve issues related to logistics and cargo movements.
- File AES Direct maintaining compliance with US Customs and international regulations.
- Create in SAP production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Maintained inventory in SAP by identifying, labeling and placing materials and supplies in stock.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Created and monitored production schedules from start to finish.
- Tracked production progress and made changes for efficiency.
- Directed strategies for procurement of raw materials and complete parts.
- Devised and implemented efficient processes for production tracking and inventory control.
Logistics Dispatcher
Patterson-UTI
10.2020 - 01.2022
- Maintained updated and detailed records of calls in physical and electronic database.
- Documented all changes in TMS tracking system.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement..
- Directed all dispatching, routing and tracking of over 50 fleet vehicles.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of all details.
Logistics Coordinator
Puffer-Sweiven Inc.
01.2013 - 09.2020
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated all documentation and information required for customer shipments.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Tracked orders and notified customers of status or potential delays.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
Shipping & Receiving Coordinator
Mimix Broadband Inc.
05.2006 - 08.2012
- Demonstrated expertise in import and export for domestic and international shipments by reducing errors and costs in this department by 60%.
- Ensured accuracy of all shipping documents; gathered and maintained all data and records relative to shipping and receiving activity.
- Compiled reports and information required to process exports internationally using AES Direct, and Harmonized codes along with Tax ID's.
- Built customer loyalty by placing follow-up calls for customers who reported discrepancies with shipments, and or incorrect orders.
- Maintained Inventory in stockroom, shipping supplies to control flow of incoming and outgoing part and piece count for inventoried and non-inventoried materials.
- Utilized quality systems and job packets, including work orders,bill of materials and scraping and out materials using MRP and ERP systems.
Warehouse Clerk
Ocusoft Inc.
03.1997 - 03.2006
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Checked packages and merchandise for damage and notified vendors.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
Education
GED -
Lamar Cons High School
Rosenberg, TX1998
Skills
- SAP GUI
- Oracle
- MS Office
- Schedule planning
- Documentation abilities
- Coordinating site operations
- Shipping documentation
- Fed-Ex, UPS, DHL, LTL
- Cargo Booking
- Import and Export Operations
Timeline
Operation Team Leader
Air Products & Chemicals Rotoflow
01.2022 - Current
Logistics Dispatcher
Patterson-UTI
10.2020 - 01.2022
Logistics Coordinator
Puffer-Sweiven Inc.
01.2013 - 09.2020
Shipping & Receiving Coordinator
Mimix Broadband Inc.
05.2006 - 08.2012
Warehouse Clerk
Ocusoft Inc.
03.1997 - 03.2006
GED -
Lamar Cons High School