Valerie Mackey
Concierge, CNA
Port Saint Lucie,FL
Summary
Guest-oriented Concierge offering over 29 years of experience in providing safe and reliable services. Self-starter with strong record of providing valuable service to clients.
Overview
2
2
Certifications
36
36
years of professional experience
Work History
Concierge Team Leader
Sandhill Cove Retirement Community
Palm City, FL
05.2014 - Current
- Offered friendly and efficient service to all residents, handled challenging situations with ease.
- Successfully maintain clean, valid driver's license and vehicle maintenance
Home Health CNA
Self Employed
Port Saint Lucie, FL
02.1992 - Current
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.
- Reported changes in patient condition and needs and documented daily activities to support continuity of care.
- Conducted home visits to assist patient with bathing, toileting, dressing and skin and nail care to encourage personal hygiene.
- Worked collaboratively, functioned as effective member and encouraged and supported fellow team members to reach common goals.
- Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education
High School Diploma -
Martin County High School
Stuart, FLSkills
Resident Accommodations
Reporting capabilities
Policy and procedure adherence
Travel coordination
Reservations management
Team Supervision
Interpersonal communications
Telephone etiquette
Certification
CDL w/P endorsement
Timeline
Concierge Team Leader
Sandhill Cove Retirement Community
05.2014 - Current
CDL w/P endorsement
02-1993
Home Health CNA
Self Employed
02.1992 - Current
CNA - Certified Nursing Assistant
02-1992
High School Diploma -
Martin County High School