Valerie Mahmood
Eden,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
2009
2009
years of post-secondary education
Work History
Waitress
Jerry's Restaurant
Eden, NC
05.2008 - 07.2013
- Provided excellent customer service in a fast-paced dining environment.
- Took food and drink orders accurately from patrons at tables.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash payments with precision, maintaining transaction accuracy.
Cashier
J-Mart
Eden, NC
08.2013 - 10.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and debit transactions accurately and securely.
- Managed stock levels at checkout, restocking items as needed throughout shifts.
Can hauler
Frontier Spinning Mills Inc
Eden, NC
11.2017 - 10.2018
- Received and distributed incoming materials to designated areas.
- Loaded and unloaded cargo while adhering to safety regulations.
- Maintained accurate logs of deliveries and vehicle maintenance records.
Customer Service Representative
Security Finance, Financial Services
Reidsville, NC
11.2018 - 08.2020
- Assisted customers with account inquiries and payment processing.
- Resolved customer complaints through effective communication and problem-solving skills.
- Conducted field calls to address and resolve delinquent accounts.
- Completed essential documentation to initiate loan processing.
Customer Service Representative
Welcome Financial Services
Eden, NC
09.2020 - 08.2023
- Assisted customers with account inquiries and payment processing.
- Resolved customer complaints through effective communication and problem-solving skills.
- Conducted field calls to address and resolve delinquent accounts.
- Completed essential documentation to initiate loan processing
Waitress
Sirloin House
Eden, NC
04.2019 - Current
- Provided exceptional customer service to enhance dining experience.
- Assisted guests with menu selections and answered food inquiries.
- Took and processed customer orders accurately and efficiently.
Education
Morehead Highschool
Eden, NCSkills
- Customer service
- Cash handling
- Point-of-sale systems
- Inventory management
- Problem solving
- Attention to detail
- Stress management
- Cleanliness
- Active listening
- Verbal and written communication
- Payment processing
- Hospitality and accommodation
Timeline
Customer Service Representative
Welcome Financial Services
09.2020 - 08.2023
Waitress
Sirloin House
04.2019 - Current
Customer Service Representative
Security Finance, Financial Services
11.2018 - 08.2020
Can hauler
Frontier Spinning Mills Inc
11.2017 - 10.2018
Cashier
J-Mart
08.2013 - 10.2017
Waitress
Jerry's Restaurant
05.2008 - 07.2013
Morehead Highschool