Valerie Marlatt
Valrico,FL
Summary
Experienced Examiner with multiple years in insurance claims. Detail-oriented with keen focus and customer service abilities. Looking for a position with a company that values hard work and dedication to excelling.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lit Com Examiner
GEICO
Lakeland, FL
06.2019 - Current
- Investigate, evaluate, and communicate coverage, liability, and damages to all interesting parties.
- Identify customer needs to exceed their expectations while delivering the customer experience.
- Analyze claim data and medical records to derive a value for the claim.
- Evaluate reserves and negotiate settlements within the authority of the claim with attorneys and claimants
- Consult with outside counsel regarding potential legal strategies
- Analyze evidence to identify potential sources of recovery and or fraud.
- Review evidence as police reports, discovery, and court filings related to pending claims.
- Adhere to departmental guidelines; ensured compliance with applicable state laws.
- Work collaboratively with team members across multiple departments
- Maintain accurate documentation of all claim activity within designated system.
- Conduct witness interviews to assist claim information gathering process.
- Maintain a diary to prioritize tasks and claim monitoring.
Stay at Home Parent
Self
Na, NA
06.2007 - 06.2019
- I completed my BS in business administration to remain relevant in the workforce while I took time away to raise my family.
Education
Bachelor of Science - Business Administration
Bemidji State University
Bemidji, MN12-2015
Skills
- Exceptional Customer Service
- Strong verbal and written communication
- Time management - Diary Maintenance
- Business Acumen - effective problem solving
- Word and Outlook
- Settlement Negotiation
Certification
- Florida All lines 06/20
References
References available upon request.
Timeline
Lit Com Examiner
GEICO
06.2019 - Current
Stay at Home Parent
Self
06.2007 - 06.2019
Bachelor of Science - Business Administration
Bemidji State University
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