Valerie Martin
tolland,CT
Summary
Dynamic and dedicated waitress with proven expertise at Sheri's Place, excelling in customer service and strong multitasking. Recognized for enhancing guest satisfaction through attentive service and effective teamwork, while maintaining a clean and welcoming environment. Adaptable and detail-oriented, consistently delivering high-quality experiences in fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Waitress
Sheri's Place
01.2000 - 08.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Bristol County Agricultural High School
Dighton, MACertificate - Medical Assistant
Salter School
Fall River, MA01-2008
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Decision-making
Timeline
Waitress
Sheri's Place
01.2000 - 08.2019
High School Diploma -
Bristol County Agricultural High School
Certificate - Medical Assistant
Salter School
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