Valerie Martinez

• Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
• Operated scanners, scales, calculators and cash registers accurately.
• Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
• Organized shelves and displays to maintain an orderly appearance of the store.
• Answered customers' questions concerning location, price and use of merchandise.
• Stocked shelves with incoming goods from delivery trucks as needed.
• Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
• Verified inventory accuracy by comparing physical counts to computer-generated reports.
• Assisted other departments in retrieving supplies when needed.
• Organized merchandise on shelves according to product code or type.
• Monitored expiration dates,checked for damaged products and removed outdated items from shelves.
• Updated product labels to reflect accurate pricing.
• Set up advertising signs on shelves and counters to attract customers and promote sales.

At Six Flags I scan season passes and tickets. I verify the pass corresponds with the picture of the guest who hands it to me. I also answer any questions guest may have regarding the park or tickets. I identified issues, analyzed information, and provided solutions to problems.

• Cleaned tools, equipment, and work areas in order to maintain a safe and organized workplace.
• Reported defective items to supervisors for further inspection or repair.
• Maintained inventory of materials and supplies, ensuring adequate stock levels.
• Operated machinery to produce parts and products according to specifications.
• Organized raw materials for efficient use during production process.
• Performed quality control checks on finished products.
• Kept accurate records of production data such as quantity produced and rejected items.
• Moved items between machines, conveyors and transport equipment to meet production needs.
• Attended regular training sessions to increase machine operating skills.
• Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
• Measured and weighed items to meet quality standards and prevent waste.
• Used daily system logs to document production information, discussing issues with management.
• Looked through work orders to determine type and quantity of materials needed for each production batch.
• Followed daily preventive maintenance schedule for cleaning and lubricating machinery.

• Developed strong relationships with customers to ensure repeat business and referrals.
• Updated customer records with relevant information.
• Assisted customers over the phone, providing helpful information regarding products and services.
• Responded promptly to customer inquiries about order status or product availability.
• Participated in continuing education courses to stay current on industry trends and changes in regulations.
• Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
• Maintained accurate records of all insurance transactions using computer software systems.
• Explained coverage options to potential policyholders, answering questions or concerns.
• Provide detailed explanations of policy guidelines and benefits to clients and families.