Valerie Montalvo Concepcion
York,PA
Summary
Driven finance student with a proven record of excelling in customer‑focused roles and earning over $6,000 in sales commissions. Bilingual in English and Spanish, skilled at advising customers, building complete solutions, and strengthening relationships in fast‑paced environments. Brings analytical thinking, teamwork, and a business‑minded approach to every role.
Overview
2
2
years of professional experience
Work History
Retail Sales Consultant
AT&T
York, PA
03.2026 - Current
- Increased store revenue by identifying additional customer needs and recommending products that added value, often turning simple visits into multi‑line or accessory sales.
- Built strong customer relationships by explaining AT&T plans and devices in a way that made choices easy and confident.
- Completed upgrades, activations, and account setups with accuracy while resolving billing and service questions on the spot.
- Developed personal solution sheets and coordinated with coworkers to maximize customer outcomes, ensuring each visit resulted in a complete, well‑matched set of products and services.
- Collaborated with team members to maintain organized inventory and clean displays, fostering a positive environment that supported high‑volume retail traffic.
Server
Olive Garden - Darden Restaurants
York, PA
03.2025 - 10.2026
- Presented menu specials and recommended complementary soup, salad, and breadsticks pairings to enhance the dining experience.
- Greeted guests and delivered friendly service following Olive Garden hospitality standards.
- Ensured guests were satisfied with their dining experience. and resolved concerns with calm, attentive communication.
Cashier
Giant
York, PA
09.2024 - 03.2025
- Scanned groceries accurately while managing cash, card, and mobile payment transactions.
- Processed customer purchases efficiently at Giant checkout lanes using POS systems.
- Resolved customer checkout issues by collaborating with supervisors and front-end team members. with supervisors and front-end team members.
Education
Bachelor of Science - Finance And Economics
York College of Pennsylvania
York, PA05-2029
High School Diploma -
William Penn Senior Highschool
York PA05-2025
Skills
- Sales strategy
- Needs assessment
- Marketing Principles
- Data analysis
- Microsoft Excel
- Microsoft Word
- Accounting principles
- Spanish Expert
Timeline
Retail Sales Consultant
AT&T
03.2026 - Current
Server
Olive Garden - Darden Restaurants
03.2025 - 10.2026
Cashier
Giant
09.2024 - 03.2025
Bachelor of Science - Finance And Economics
York College of Pennsylvania
High School Diploma -
William Penn Senior Highschool