Valerie Montes
Wausau
Summary
Dedicated Front End Associate with a strong focus on enhancing customer experiences and building relationships. Proven ability to operate efficiently in fast-paced environments while training new team members.
Overview
4
4
years of professional experience
Work History
Front End Associate
Sam’s Club
Wausau, WI
11.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to restock merchandise and maintain store presentation standards.
- Trained new associates on operational procedures and customer service protocols.
Beauty Advisor
Ulta
Wausau, WI
11.2023 - 11.2024
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained knowledge of current beauty trends and product innovations to inform client recommendations.
- Assisted clients in selecting appropriate skincare and makeup products based on individual needs.
- Organized and executed promotional events to drive sales and increase brand awareness.
Host
Olive Garden
Wausau, WI
07.2024 - 10.2024
- Greeted and seated guests promptly, enhancing overall dining experience.
- Coordinated table assignments to optimize seating efficiency during peak hours.
- Managed waitlist operations, ensuring accurate tracking of guest flow and wait times.
- Assisted servers by communicating special requests and dietary restrictions effectively.
Crew Member
McDonald's
Schofield, WI
01.2022 - 10.2023
- Delivered exceptional customer service in high-volume environment.
- Operated kitchen equipment and maintained food safety standards consistently.
- Prepared and assembled menu items according to quality specifications.
- Assisted in training new crew members on operational procedures.
Education
High School Diploma -
D.C Everest Senior High
SchofSkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Relationship building
- Flexible schedule
- Team building
- Time management
- Front-end performance optimization
- Product restocking
- Team contribution
- Diversity awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front End Associate
Sam’s Club
11.2024 - Current
Host
Olive Garden
07.2024 - 10.2024
Beauty Advisor
Ulta
11.2023 - 11.2024
Crew Member
McDonald's
01.2022 - 10.2023
High School Diploma -
D.C Everest Senior High