Valerie Morales
Oklahoma City,OK
Summary
Proven to excel in high-pressure environments, I leveraged my strong multitasking ability and customer service expertise at Twin Peaks to enhance guest satisfaction and maintain a welcoming atmosphere. My collaborative spirit and proficiency in payment processing significantly contributed to team efficiency and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Waitress
Twin Peaks
05.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School Diploma -
Jones High School
304 Dr. Lee Simmons05.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Hospitality service expertise
- Payment Processing
- Handling Complaints
- Memory retention
- Accurate money handling
- Sales expertise
Languages
Spanish
Professional Working
Timeline
Waitress
Twin Peaks
05.2023 - Current
High School Diploma -
Jones High School
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