Front End Customer Service Associate
Charleys Cheeseteaks and Wings
Arcadia, CA
09.2021 - 03.2022
- Processed orders quickly and accurately while adhering to company policies.
- Maintained an organized system for keeping track of customer orders.
- Collaborated with other departments to ensure excellent customer service was provided at all times.
- Ensured accurate and timely recording of all transactions in the system.
- Performed cashier duties when necessary, including handling money accurately and efficiently.
- Developed knowledge of products available for sale to better assist customers.
- Resolved customer complaints in a professional manner.
- Greeted customers warmly upon entering the store or on the phone call.
- Utilized computer systems effectively in order to retrieve information quickly and accurately.
- Ensured compliance with company policies related to front end operations.
- Participated in training sessions designed to enhance my knowledge of product features and benefits.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
