Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valerie Morales

West Covina,CA

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

Work History

Front End Customer Service Associate

Charleys Cheeseteaks and Wings
Arcadia , CA
09.2021 - 03.2022
  • Processed orders quickly and accurately while adhering to company policies.
  • Maintained an organized system for keeping track of customer orders.
  • Collaborated with other departments to ensure excellent customer service was provided at all times.
  • Ensured accurate and timely recording of all transactions in the system.
  • Performed cashier duties when necessary, including handling money accurately and efficiently.
  • Developed knowledge of products available for sale to better assist customers.
  • Resolved customer complaints in a professional manner.
  • Greeted customers warmly upon entering the store or on the phone call.
  • Utilized computer systems effectively in order to retrieve information quickly and accurately.
  • Ensured compliance with company policies related to front end operations.
  • Participated in training sessions designed to enhance my knowledge of product features and benefits.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Nogales High School
La Puente, CA
06-2022

Skills

  • Strong Work Ethic
  • Professional Appearance
  • Sales Tracking
  • Data Entry
  • Payment Processing
  • Complaint Handling
  • Strong interpersonal skills

Languages

English
Full Professional

Timeline

Front End Customer Service Associate

Charleys Cheeseteaks and Wings
09.2021 - 03.2022

High School Diploma -

Nogales High School
Valerie Morales