VALERIE NEPEZ
Suffolk,VA
Summary
An experienced Optometric Technician with a background on preparing patients for appointment with optometrist to foster outstanding examination experience. Knowledgeable with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Stationed in Japan and worked at various US Naval Bases under the management of Morale, Welfare, and Recreation (MWR) and Defense Commissary Agency (DeCA). A dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and can efficiently complete assignments ahead of schedule. Has a firm grasp of supply management regulations, personnel inventory requirements, and maintenance needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Optometric Technician
Family Vision Care: Dr. Pollock & Dr. Schwartz
08.2023 - Current
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Assisted with routine checks and diagnostic testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
- Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Assisted with dilating patients or using eye medications when directed by optometrist.
Apparel Sales Associate
Walmart
04.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained loss prevention standards by monitoring and observing customers on the sales floor.
- Used point-of-sale systems to process payments and check inventory levels.
- Processed incoming stock and documented product information to manage inventory levels.
- Restocked shelves and organized displays in alignment with merchandising standards.
Recreation Assistant
Morale, Welfare, Liberty
02.2020 - 12.2021
- Analyzed data to identify trends and flagged issues that could be addressed through program or process improvements
- Responded to patron's inquiries, requests, and issues in a timely, personable, and efficient manner to resolve patron's concerns
- Planned, organized, facilitated, and promoted diverse recreational programs
- Administered first aid and notified emergency medical personnel
- Supervised and coordinated work activities of personnel.
Duty Manager/Recreation Assistant
Morale, Recreation Theatre
05.2019 - 02.2020
- Supervised the work of employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, and problems
- Improved productivity initiatives, managing budgets, and accounts, coordinating itinerary and scheduling appointments
- Coordinated all aspects of the help desk and ticketing system, including network installation, maintenance, and support
- Recruited and trained new employees to meet job requirements
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Representative/Advertiser/Vendor
Marketing Plus
06.2019 - 11.2019
- Explained products, services, and prices to inquiring customers
- Upsold advertising packages and options to customers by making outbound sales calls
- Developed scripted ad content to enhance client marketing strategies
- Presented engaging media packages and advertising options to prospects.
Commissary Bagger
Defense Commissary Agency
05.2015 - 08.2018
- Worked with the head bagger to make schedules and adjustments for the concerns of the baggers, customers, and the management.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services, and thanked customers for business.
- Stocked shelves when needed and notated shortages
- Marked and labeled containers with accurate shipping information to prevent delays.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
Bachelor of Science - Nursing
Old Dominion University
Norfolk, VA12.2025
Bachelor of Science - Nursing
University of Maine At Augusta
Augusta, MEAssociate of Arts - General Studies
University of Maryland-Global Campus
Yokosuka Naval Base, Japan05.2022
High School Diploma -
Ernest J. King High School
Sasebo Naval Base, Japan06.2018
Skills
- First Aid and CPR
- Clinical Documentation
- Patient Medical Histories
- Clerical Support
- Operational Requirements
- Insurance Forms
- Medical Terminology
- Computer Proficiency
- Safety Guidelines and Procedures
- Recreational Program Planning
- Inventory Management
- Data Entry
- Cash Management
- Diagnostic Evaluation
Accomplishments
- Career and Technical Education Certificate of Endorsement
- President's Education Award
- 2019 Employee of the Month
Languages
Tagalog
English
Japanese
Certification
- Adult and Pediatric First Aid/CPR/AED Certified through American Red Cross
- PII Certificate
- Cyber Security Training
- OPSEC Awareness for Military Members, DoD Employees, and Contractors Certificate
Additional Information
DR. GEDALIA SCHWARTZ (Optometrist)
Phone: 917-488-5839
DR. EARL POLLOCK (Optometrist)
Phone: 757-502-9985
TAMMY MILLER (Optician)
Phone: 757-408-3746
Email: tsmwtm@hotmail.com
WILLIAM WAGNER (MWR Liberty Center Manager)
Phone: 046-896-2444
Email: william.wagner@fe.navy.mil
Timeline
Optometric Technician
Family Vision Care: Dr. Pollock & Dr. Schwartz
08.2023 - Current
Apparel Sales Associate
Walmart
04.2023 - Current
Recreation Assistant
Morale, Welfare, Liberty
02.2020 - 12.2021
Representative/Advertiser/Vendor
Marketing Plus
06.2019 - 11.2019
Duty Manager/Recreation Assistant
Morale, Recreation Theatre
05.2019 - 02.2020
Commissary Bagger
Defense Commissary Agency
05.2015 - 08.2018
Bachelor of Science - Nursing
Old Dominion University
Bachelor of Science - Nursing
University of Maine At Augusta
Associate of Arts - General Studies
University of Maryland-Global Campus
High School Diploma -
Ernest J. King High School
- Adult and Pediatric First Aid/CPR/AED Certified through American Red Cross
- PII Certificate
- Cyber Security Training
- OPSEC Awareness for Military Members, DoD Employees, and Contractors Certificate
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