Valerie Orona-Reyes
Summary
Efficient Janitorial Team Lead known for high productivity and ability to complete tasks swiftly. Specialize in team coordination, facility maintenance, and safety protocol adherence. Excel in communication, leadership, and problem-solving skills, ensuring top performance in maintaining cleanliness standards.
Overview
3
3
years of professional experience
Work History
Janitorial Team Lead
Unifi Aviation
Atlanta
09.2024 - Current
- Supervised a team of janitors, providing guidance and instruction on daily tasks and objectives.
- Supervised janitorial staff, ensuring adherence to safety protocols and quality standards.
- Coordinated daily cleaning schedules, achieving high cleanliness levels in aviation facilities.
- Trained new team members on cleaning procedures and equipment usage effectively.
- Inspected work areas for cleanliness and compliance with operational guidelines.
- Communicated with management regarding staff performance and operational needs consistently.
- Encouraged open communication between staff members, resolving conflicts when necessary.
- Ensured cleanliness of sinks, mirrors, toilets, and showers to maintain hygiene standards.
Retail Sales Associate
AutoZone
Locust Grove
01.2023 - 12.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Organized merchandise displays on sales floor to create an appealing shopping experience.
- Helped customers by answering questions and locating merchandise.
- Handled customer inquiries and resolved issues promptly and professionally.
- Handled customer complaints in a professional manner.
- Resolved customer inquiries and issues promptly, enhancing overall customer satisfaction.
- Processed customer transactions efficiently at the point of sale.
- Provided product knowledge to help customers make informed decisions.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
GED
McDonough, GASkills
- Supervisory skills
- Team leadership
- Sanitation protocols
- Safety compliance
- Training and onboarding
- Customer service
- Attention to detail
- Time management
- Effective communication
- Problem solving
Languages
Spanish
Native/ Bilingual
Timeline
Janitorial Team Lead
Unifi Aviation
09.2024 - Current
Retail Sales Associate
AutoZone
01.2023 - 12.2023
GED