Valerie Parraz

Cultivated warm relationships with regular customers.

• Maintained clean and welcoming dining environment for guest comfort and enjoyment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Greeted new customers, discussed specials, and took drink orders.
• Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
• Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
• Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
• Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Elevated guest experience by anticipating their needs proactively throughout their visit.
• Established rapport with regular customers, fostering loyalty through exceptional service.
• Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.