Valerie Patterson
Chattanooga,TN
Summary
Dynamic clerical support professional with a friendly demeanor and strong customer service skills, honed at Galen Medical Group. Proven ability to enhance patient satisfaction through effective appointment scheduling and insurance verification. Recognized for teamwork and problem-solving, ensuring smooth operations in fast-paced environments. Proficient in managing multi-line phone systems and medical records.
Overview
4
4
years of professional experience
Work History
Clerical Support 11
Galen Medical Group
11.2021 - Current
Answering multi-line phone,Scheduling appointment's,Customer service,posting payments,medical records and updating insurance.
Experience:
2O21-Galen Medical Group
Answering multi phone lines,Scheduling appointment's, verification of I U D'S and radiology orders,new referrals.
2015-2021-Parkridge Diagnostic Center Switchboard Operator
Answering multi-phone lines,schedule appointment's update patient information and insurance.
Plaza Surgery Center
Answer multi phone lines collection deductibles and copay sign in patients and scan patients information and medical records.
Education
High School Diploma -
Brainerd High School
Chattanooga, TN05-1980
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Clerical Support 11
Galen Medical Group
11.2021 - Current
High School Diploma -
Brainerd High School
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