Valerie Pedersen

• Supervised staff members, organized schedules and delegated tasks.
• Maintained filing system for records, correspondence and other documents.
• Provided administrative support to management team including preparing reports and presentations.
• Created spreadsheets in Excel to track data such as vacation requests, sick days .
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Processed payroll accurately ensuring all employees were paid on time.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

• Developed and implemented effective marketing strategies to increase restaurant sales.
• Established standards for quality control, customer service, health and safety regulations.
• Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
• Negotiated contracts with vendors for food, equipment and supplies.
• Analyzed financial reports to identify areas of improvement or cost savings opportunities.
• Created promotions and special events to attract customers and boost sales.
• Developed menus that featured local ingredients while meeting customer demands.
• Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
• Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
• Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .

company professionally when engaging with public and government agencies.