Driven by a robust background in customer service and IT management, notably at Spirit of Truth International Ministries, I excel in multitasking and technical support. Leveraging call center experience and follow-up skills, I've significantly enhanced client satisfaction and operational efficiency. My approach combines analytical prowess with effective communication, ensuring complex technology solutions meet user needs. Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Managed multiple tasks while adhering to strict deadlines in a fast-paced environment.