Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Valerie Pitts

Valerie Pitts

Procurement Specialist
Gonzales,US

Summary

Driven by a robust background in customer service and IT management, notably at Spirit of Truth International Ministries, I excel in multitasking and technical support. Leveraging call center experience and follow-up skills, I've significantly enhanced client satisfaction and operational efficiency. My approach combines analytical prowess with effective communication, ensuring complex technology solutions meet user needs. Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Costpoint Procurement Consultant

Small Business Agency
Los Angeles, US
08.2023 - Current
  • Using computer skills to input disaster survivor information to complete loan applications, utilize email, word processing, spreadsheets, and the Internet, and to navigate within a database to input and retrieve information.
  • Entered order details into the system and input updates accordingly using Costpoint.
  • Traced missing material and shipments through vendor and customer communications.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
  • Cultivated productive relationships with suppliers and maintained open communication.
  • Negotiated and finalized vendor contracts in order to optimize pricing structures and delivery schedules.
  • Offered recommendations to enhance internal teams' ability to manage acquisitions more efficiently.
  • Maintained accurate records of purchase transactions including costs incurred by vendors.
  • Set up and manage projects within Costpoint, ensuring accurate alignment with contract requirements and financial tracking.
  • Review contract documentation thoroughly to extract essential information and prepare data upload spreadsheets for system integration.
  • Ensured precise recording of contract-related information through diligent data entry checks and verification.
  • Ensured accurate data by utilizing strong data entry skills combined with meticulous attention to detail in reviewing and validating
  • Adept at effectively utilizing knowledge of government contracting and subcontracting protocols, which includes a proficient comprehension of critical regulations like FAR (Federal Acquisition Regulation).

Julian Tax Services

Julian Tax Services
Gonzales, US
01.2022 - Current
  • Set up and manage projects within Costpoint, ensuring accurate alignment with contract requirements and financial tracking.
  • Review contract documentation thoroughly to extract essential information and prepare data upload spreadsheets for system integration.
  • Perform precise data entry and conduct detailed reviews to maintain the integrity and accuracy of contract-related information in the database.
  • Developed training materials for users on how to use software applications properly.

Media Technology Manager

Spirit of Truth International Ministries
Baton Rouge, US
01.2017 - 01.2024
  • Ensured effective communication regarding media programs, objectives, and activities between management and Congressional officials
  • Managed and executed brand recognition-focused social media strategies.
  • Analyzed customer demands and formulated technical blueprints for new or modified systems.
  • Support Readiness Division Leadership in the development of PowerPoint slides and talking points for presentations and briefings.
  • Provided technical guidance and support to departmental staff in the use of new technologies.
  • Organized and oversaw training initiatives to enhance users' proficiency in effective utilization.
  • Resolved complex technical issues by quickly troubleshooting root causes and proposing effective solutions.
  • Planned to plan and coordinate project activity.
  • Apply knowledge of government contracts and subcontracts to ensure compliance with federal regulations and reporting standards.
  • Facilitated smooth execution of contract obligations and financial administration by collaborating with project management and finance teams.

Senior Mortgage Underwriter (Remote)

Consolidated Analytics
Anaheim, California
01.2020 - 01.2021

Managed multiple tasks while adhering to strict deadlines in a fast-paced environment.

  • Assisted management team in developing new procedures related to underwriting policies and regulatory changes.
  • Identified potential areas of improvement within the department in order to increase efficiency and reduce costs.
  • Maintained a thorough understanding of current state and federal laws governing residential mortgage lending.
  • Proficiency with Deltek Costpoint, particularly in project setup and management.
  • Demonstrated proficiency in preparing and managing accurate data upload spreadsheets

Contract Closeout Specialist

GCR
Baton Rouge, US
11.2017 - 12.2018
  • Provided resource planning and monthly reporting to the Governor's office
  • Maintain Readiness Division operational calendar and dashboards to enhance Division operations and decision-making
  • Support the development and implementation of Readiness Division communication and record management protocols.
  • Complete analysis to support Readiness Division Leadership prioritize disaster staffing needs.
  • Complete analysis to assist in the identification of EHP staffing strength and shortfalls.
  • Support OEHP Training and Development Team by completing various analyses to maximize OEHP's ability to train the Cadre.
  • Support Readiness Division Leadership in the development of PowerPoint slides and talking points for required presentations and briefings.

Education

Doctor of Public Administration (D.P.A.) in Business Candidate -

Liberty University
12.2027

Technical or occupational certificate in Project Management -

Herzing University
01.2023

Master's degree in Public Administration -

Grand Canyon University
12.2018

Bachelor's degree in Business Management -

University of Phoenix
05.2016

Skills

  • Multitasking
  • Call Center Experience
  • Technical Support
  • Follow-up Skills
  • Bidding coordination
  • Reporting Requirements
  • Project Management
  • Report writing skills
  • Document Preparation

Certification

  • Project Management
  • Operations Management

Timeline

Costpoint Procurement Consultant

Small Business Agency
08.2023 - Current

Julian Tax Services

Julian Tax Services
01.2022 - Current

Senior Mortgage Underwriter (Remote)

Consolidated Analytics
01.2020 - 01.2021

Contract Closeout Specialist

GCR
11.2017 - 12.2018

Media Technology Manager

Spirit of Truth International Ministries
01.2017 - 01.2024

Doctor of Public Administration (D.P.A.) in Business Candidate -

Liberty University

Technical or occupational certificate in Project Management -

Herzing University

Master's degree in Public Administration -

Grand Canyon University

Bachelor's degree in Business Management -

University of Phoenix
Valerie PittsProcurement Specialist