Overview
Work History
Education
Skills
Timeline
Generic

Valerie Ramos

GREELEY,CO

Overview

16
16
years of professional experience

Work History

BDC Manager

Chevrolet of Mandan
, ND
04.2024 - 11.2024
  • Maintained current schedule of management and sales associates to assign interested customers with available employees.
  • Acquired complete knowledge of product information related to makes and models of dealership inventory to mentor customer service department effectively.
  • Culled knowledge of design standards and procedures to administer CAD, software license and implementation development services.

Account Manager

Drive Wise
Greeley, CO
04.2009 - 03.2021
  • Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
  • Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.

Education

GED

Aims Community College
Greeley, CO
01-2006

Skills

  • Market strategies
  • CRM software
  • Sales forecasting
  • Traffic generation
  • Performance evaluation
  • Product promotion

Timeline

BDC Manager

Chevrolet of Mandan
04.2024 - 11.2024

Account Manager

Drive Wise
04.2009 - 03.2021

GED

Aims Community College
Valerie Ramos