Maintained current schedule of management and sales associates to assign interested customers with available employees.
Acquired complete knowledge of product information related to makes and models of dealership inventory to mentor customer service department effectively.
Culled knowledge of design standards and procedures to administer CAD, software license and implementation development services.
Account Manager
Drive Wise
Greeley, CO
04.2009 - 03.2021
Managed a portfolio of XX key accounts, ensuring high levels of customer satisfaction and retention.
Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
Created comprehensive reports on account performance and presented them to senior management.
Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.