Valerie Ramos
San Antonio,TX
Summary
Dynamic and results-driven professional with extensive experience at Diverse Facility Solutions, excelling in workplace safety. Proven ability to lead teams, optimize workflows, and enhance cleanliness standards. Recognized for strong problem-solving skills and a commitment to health and safety compliance, ensuring a safe and welcoming environment for all.
Overview
13
13
years of professional experience
Work History
Lead Night Custodian
Diverse Facility Solutions
08.2015 - Current
- Supervised nightly cleaning operations, ensuring adherence to safety and quality standards.
- Trained and mentored custodial staff on effective cleaning techniques and equipment usage.
- Implemented efficient scheduling to optimize workflow and resource allocation during night shifts.
- Conducted regular inspections of facilities to identify maintenance needs and improve cleanliness standards.
- Managed a team of custodians to ensure effective collaboration and timely completion of tasks.
- Maintained inventory of cleaning supplies and equipment, ensuring availability for daily use.
- Facilitated communication between day and night shifts, ensuring seamless transitions in daily operations.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Resolved conflicts and addressed concerns among custodial staff, promoting a positive work environment.
- Maintained detailed records of completed tasks, enabling accurate reporting on cleaning activities.
Park Services Associate
Six Flags Fiesta Texas
06.2012 - 07.2013
- Maintained cleanliness and safety across park grounds to enhance guest experience.
- Assisted in setup and breakdown of event areas, ensuring timely readiness for guest activities.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Conducted regular inspections of facilities to uphold safety standards and operational efficiency.
- Maintained cleanliness and organization of park facilities to enhance visitor experience.
- Assisted in providing information to guests about park amenities and services.
- Managed time efficiently, balancing daily tasks with any unexpected situations that arose throughout the day.
- Maintained park cleanliness and safety standards through regular inspections and timely maintenance.
- Enhanced park visitor experience by providing exceptional customer service and answering inquiries.
- Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
- Regularly stocked restrooms and other facilities throughout Number-acre park grounds.
- Closely follows biohazard cleaning procedures to avoid bloodborne pathogen transmission when sanitizing public restrooms.
Education
High School Diploma -
Kennedy High
Waterbury, CTSkills
- Workplace safety
- Chemical handling
- Task delegation
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Cleaning and sanitizing
- Health and safety compliance
- Willingness to learn
- Strong work ethic
- Problem-solving abilities
- Multitasking Abilities
- Adaptable and flexible
- Organizational skills
Timeline
Lead Night Custodian
Diverse Facility Solutions
08.2015 - Current
Park Services Associate
Six Flags Fiesta Texas
06.2012 - 07.2013
High School Diploma -
Kennedy High