Valerie Robledo
Boca Raton,FL
Summary
Experienced operations professional with a background in dental management and administrative support. Strong in communication, organization, and team coordination. Skilled in managing schedules, maintaining records, and keeping day-to-day operations running smoothly. Focused on creating a supportive and efficient environment for both staff and the families we serve.
Overview
23
23
years of professional experience
Work History
Operations Manager
Lake Worth Modern Dentistry
Lake Worth, FL
10.2022 - Current
- Lead office to exceed budget goals through strategic planning with owner dentist
- Promote a positive, team-focused environment to enhance morale and performance
- Coach staff based on individual strengths and areas of growth
- Maintain high standards of empathy, ethics, and accountability
Operations Manager
Coral Springs Modern Dentistry
Coral Springs, FL
06.2021 - 08.2022
- Boosted production and collections through collaboration with ownership
- Implemented strategic operations for long-term growth
Operations Manager
Dentists of Fontana
Fontana, CA
12.2018 - 06.2021
- Led startup to financial success with NOI exceeding 30%
- Focused on production growth and collections efficiency
Assistant Manager
Sierra Lakes Dental Group
Fontana, CA
11.2017 - 12.2018
- Helped manage 100+ daily patient flow while maintaining care quality
- Supported cross-department operations to improve workflow
Pediatric Manager
My Kids Dentists & Orthodontics
Fontana, CA
03.2015 - 10.2017
- Led financial and scheduling strategies to grow pediatric dentistry services
- Enhanced patient experience through efficient resource planning
Specialty Coordinator
Sierra Lakes Dental Group
Fontana, CA
11.2008 - 03.2015
- Coordinated specialty days with multiple providers
- Educated patients on treatment plans and financial options
Benefits Coordinator
Chino Hills Dental Group
Chino Hills, CA
03.2002 - 10.2008
- Verified insurance benefits and managed patient financial commitments
- Streamlined scheduling to maximize productivity and service
Education
High School Diploma -
Fontana High School
Fontana, CASkills
- Office administration, scheduling, and front-desk support
- Bilingual: Fluent in English and Spanish
- Strong written and verbal communication
- Interpersonal and teamwork skills; able to work with diverse groups
- Proficient in Microsoft Office and Google Workspace
- Accurate typing (55 WPM)
- Organized, dependable, and able to work independently
- Experience supervising support staff and resolving conflicts professionally
- Self-starter who takes initiative and follows through on tasks
Accomplishments
- Extraordinary Performance, 2008 2010, 2019
- Operations Manager Champs, 2020
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Operations Manager
Lake Worth Modern Dentistry
10.2022 - Current
Operations Manager
Coral Springs Modern Dentistry
06.2021 - 08.2022
Operations Manager
Dentists of Fontana
12.2018 - 06.2021
Assistant Manager
Sierra Lakes Dental Group
11.2017 - 12.2018
Pediatric Manager
My Kids Dentists & Orthodontics
03.2015 - 10.2017
Specialty Coordinator
Sierra Lakes Dental Group
11.2008 - 03.2015
Benefits Coordinator
Chino Hills Dental Group
03.2002 - 10.2008
High School Diploma -
Fontana High School
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