Summary
Overview
Work History
Education
Skills
Timeline
Generic

VALERIE ROJAS

Grapevine,TX

Summary

Experienced Sales Professional with a business-centric mindset and a passion for problem-solving. Equipped with a diverse sales background, including remote, cold calls, and in-person sales, I am able to provide exceptional customer service and support. Highly organized, results-driven, and a fast learner, I thrive both working independently and in a team.


Overview

6
6
years of professional experience

Work History

Leasing Consultant

Greystar
03.2024 - Current
  • Conduct property tours and highlight features, amenities, and leasing terms.
  • Build and maintain positive relationships with current and prospective tenants.
  • Ensure vacant units and model apartments are clean, staged, and ready to show.
  • Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%

Sales Advisor

Hertz Car Sales
05.2021 - 03.2024
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Kept detailed records of daily activities through online customer database.
  • Conducted thorough product demonstrations, highlighting features and benefits effectively.
  • Negotiated sales agreements to meet customer needs while maximizing profitability.
  • Educated customers on vehicle features, financing options, and available services.

Sales Advisor

Texas Nissan of Grapevine
10.2020 - 05.2021
  • Responded promptly to 30+ telephone and in-person inquiries, providing detailed information and exemplary customer service.
  • Built diverse and consistent sales portfolio.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Develop and maintain relationships with potential customers through various communication methods, such as phone, email, and social media, to generate leads and drive sales.

Technical Sales Representative

Asurion
02.2019 - 10.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Provided technical support for various operating systems, improving user satisfaction and efficiency.
  • Addressed customer inquiries and objections throughout the sales cycle, combining product knowledge with strong communication and problem-solving to drive IT solutions and close deals.

Education

Bachelor of Arts - Business Communication

UDLA
Chile
10-2018

Skills

  • Bilingual: Fluent in Spanish and English
  • Sales Strategies: B2B Sales, Contract Negotiation, Sales Proposal Creation
  • Customer Management: Customer Relationship Management, Prospect Qualification
  • Lead Work: Lead Generation, Lead Prospecting
  • Time and Project Management: Efficiently manage time and projects
  • Communication: Persuasive and Consultative Selling Techniques, Strategic Account Development
  • Technology Proficiency: Acquainted with Web Technologies and Services such as Google Suite and Microsoft365

Timeline

Leasing Consultant

Greystar
03.2024 - Current

Sales Advisor

Hertz Car Sales
05.2021 - 03.2024

Sales Advisor

Texas Nissan of Grapevine
10.2020 - 05.2021

Technical Sales Representative

Asurion
02.2019 - 10.2020

Bachelor of Arts - Business Communication

UDLA

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