Valerie Rosas
Sahuarita,AZ
Summary
Dynamic and dependable professional with extensive experience at Desert Diamond Casino, excelling in customer service and food safety. Proven ability to enhance guest satisfaction through high-quality baked goods and efficient teamwork. Recognized for organizational skills and a friendly demeanor, consistently contributing to a positive dining experience.
Overview
2
2
years of professional experience
Work History
Dual Rate Baker
Desert Diamond Casino
Sahuarita, AZ
08.2025 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Increased customer satisfaction with friendly and efficient service.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Packaged finished products for sale.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Prepared dough for variety of pastries, cakes and breads.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Prepared frostings and other toppings for cakes and pastries.
- Cut and shaped dough for pies, rolls and other pastries.
Busser
Desert Diamond Casino
Sahuarita, AZ
02.2024 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Education
No Degree -
Pima Community College
Tucson, AZHigh School Diploma -
Sahuarita High School
Sahuarita, AZSkills
- Team player
- Guest service
- Active listener
- Food safety and sanitation
- Teamwork and collaboration
- Friendly, positive attitude
- Computer skills
- Organizational skills
- Calm under pressure
- Multitasking Abilities
- Dependable and responsible
- Know how to use people soft and kronos
- Place order for supplies
- nurses skills
- Basic mechanic skills
- Basic plumbing
- Filling
- Two years of supervision
Additional Information
Keeping up with safety data material, inspecting skills to check out and look over carefully on any items.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Dual Rate Baker
Desert Diamond Casino
08.2025 - Current
Busser
Desert Diamond Casino
02.2024 - Current
No Degree -
Pima Community College
High School Diploma -
Sahuarita High School