College student majoring in Financial Accounting with 3 years of customer service experience. Known for reliability, strong work ethic, and a problem-solving mindset. Equipped with dependable transportation and a drive to excel in both academic and professional settings. Ambitious and adaptable, ready to contribute to a dynamic team while growing personally and professionally.
- Event Setup: Set up event spaces for various occasions, arranging tables and place settings for large groups.
- Kitchen Prep: Organized kitchen prep work, including setting up trays and necessary items for service.
- Cocktail Hour: Performed various roles, including cooking and serving at stations, finalizing table setups, and passing food.
- Dinner Service: Managed dinner service, taking orders, serving multiple courses, and ensuring a seamless dining experience.
- Post-Event Cleanup: Conducted post-event cleanup, ensuring the venue was reset for the next event.
- Recognition: Recognized for being a reliable and effective server, often assigned critical tasks crucial for the smooth running of events.
- Trust: Trusted with handling head tables for the bride and groom's family, guests of honor, and other VIPs.
- Team Collaboration: Worked efficiently with groups of 5-15 + servers per shift, demonstrating strong teamwork and leadership abilities.
- Care Instructions on Clothes: Entered detailed descriptions of customer items into the computer system, including color, fabric, and special cleaning instructions based on care labels.
- Scheduling and Tracking: Managed pick-up schedules by marking dates in the system, ensuring customers received accurate and clear tickets for retrieval.
- Ticket Management, Tagging, Order Verification: Created and handled multiple tickets, tagged clothing items according to their corresponding tickets, organized them in laundry bags, and matched returned items with tickets, ensuring completeness and accuracy before packaging.
- Packaging: Packaged cleaned items in protective plastic, securely attaching tags and tickets to ensure all items were accounted for.
- Customer Service: Provided friendly and efficient customer service, handling inquiries and ensuring customer satisfaction with the cleaning process.
- Phone Management: Answered phone calls promptly, addressing various customer inquiries, including pricing and status of clothes for pickup, while multitasking with other responsibilities.
- Cashier Duties: Handled cash and card transactions, ensured payments were completed before returning customer orders.
- Store Operations: Responsible for opening and closing the store, maintaining security and operational standards.
Surf Club