Motivated Mortgage Professional with a high-level of integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of banking services and products
Work History
CASEWORKER
3 Months
Rental Assistance Corporation Of Buffalo | 11.2022 - 02.2023
Helped adults, children and families find and obtain government resources
Met with clients to identify their needs using resources from government to offer assistance to clients and communicating with them regularly
Noted and calculated any changes to household income
Make assessments to services needed
Work with families one on one to help enlighten them on how to maximize potential
TELLER
9 Months
M&T Bank | 08.2021 - 05.2022
Handle transactions for customers, including check cashing,deposits,, withdrawals, transfers, loan payments, cashier checks and opening and closing accounts
Established customers needs, provide information on new products and services and direct customers to branch representatives as needed
Post Closing Associate
2 Years 2 Months
Hunt Mortgage | 03.2019 - 05.2021
Obtain 20-30 employment verification for borrowers daily
Pull credit for borrowers
Obtain titles and mortgages from attorneys to send to investors
Remain up to date with all regulatory training and maintaining excellent customer service
RECEPTIONIST/CLERK TYPIST
2 Years 2 Months
Chicago Title | 01.2017 - 03.2019
Greeted visitors, assessed needs and directed to appropriate personnel
Answered and directed 50-100 incoming phone calls daily
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing mail daily
Ordered office supplies when inventory was low
Typed title searches, scanned them in and delivered to Clerks Office
Home Equity Closer
8 Years 7 Months
HSBC | 07.2000 - 02.2009
Created and completed home equity loan submission packages
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Competently managed and closed all assigned loans, enabling fast closings that were free from errors