Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Valerie Tapia

Valerie Tapia

Brownsville Tx,TX

Summary

Team Leader experienced in directing activities in remodeling setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

Overview

17
17
years of professional experience

Work History

Self Contractor

Atlas Installations Inc
Fresnos , CA
01.2022 - 06.2022
  • Hired and oversaw subcontractors to meet project needs.
  • Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Supervised labor, materials and equipment for large commercial projects with budgets in excess of $Amount.
  • Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Collaborated closely with clients to better understand entire project scope.
  • Managed day-to-day operations of consulting business, which required such tasks as Task and Task.

Self Contractor

Global Fixture Services
Grapevine, TX
06.2018 - 12.2021
  • Hired and oversaw subcontractors to meet project needs.
  • Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
  • Kept site work safe and in line with budget, schedule and applicable building codes.
  • Supervised labor, materials and equipment for large commercial projects with budgets in excess of $Amount.
  • Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Collaborated closely with clients to better understand entire project scope.
  • Managed day-to-day operations of consulting business, which required such tasks as Task and Task.

Cashier

Walmart
New Braunfels, TX
02.2015 - 04.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Cashier

Texas Thrift Store
San Antonio, TX
08.2013 - 12.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Assistant Manager

Family Dollar
Humble, TX
06.2013 - 09.2014
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Telemarketer

Purple Heart Calling Center
Pasadena, TX
05.2012 - 06.2013
  • Call costumers to remind them of weekly donations and pick up times.
  • Recorded contact information of customers and potential customers in internal database.
  • Assisted with training and orientation of new employees.
  • Trained and mentored new telemarketers on best practices, communication strategies and performance standards.
  • Set up appointments with interested customers according to schedule availability.

Cashier

Walmart, TLE
Brownsville , TX
11.2011 - 05.2012
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Conducted inventory counts by adding each item in stock and documenting in System.

Cashier

Stripes Convenience Store
Brownsville , TX
06.2010 - 10.2010
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Server

The Blue Shell Restaurant
Brownsville, TX
12.2007 - 05.2010
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Cashier

Walmart
Port Isabel, TX
09.2005 - 08.2007
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

The Silver Junction
Los Fresnos, TX
08.2003 - 11.2004
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Oak Ridge High School
Orlando, FL
06.1995

Skills

  • Setup and Installation
  • Managing Subcontractors
  • Subcontractor Relations
  • New Construction and Remodeling

Timeline

Self Contractor

Atlas Installations Inc
01.2022 - 06.2022

Self Contractor

Global Fixture Services
06.2018 - 12.2021

Cashier

Walmart
02.2015 - 04.2018

Cashier

Texas Thrift Store
08.2013 - 12.2014

Assistant Manager

Family Dollar
06.2013 - 09.2014

Telemarketer

Purple Heart Calling Center
05.2012 - 06.2013

Cashier

Walmart, TLE
11.2011 - 05.2012

Cashier

Stripes Convenience Store
06.2010 - 10.2010

Server

The Blue Shell Restaurant
12.2007 - 05.2010

Cashier

Walmart
09.2005 - 08.2007

Cashier

The Silver Junction
08.2003 - 11.2004

Oak Ridge High School

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Valerie Tapia