Summary
Overview
Work History
Education
Skills
Timeline
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Valerie torres

lowell,MA

Summary

Dynamic retail professional with a proven track record as a Retail Store Owner at Shop With Vale, excelling in store operations and social media marketing. Enhanced sales through strategic promotions and fostered a collaborative team environment. Skilled in employee scheduling and client service, driving customer satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Retail Store Owner

Shop With Vale
Lowell, MA
10.2024 - Current
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.

Office Manager

Fogo De Chao
Burlington, MA
11.2024 - 01.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Assistant Manager

Windsor Fashions
Burlington, MA
08.2022 - 03.2024
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

  • Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
  • Collaborated with designers to develop unique, on-trend looks for editorial photo shoots and advertising campaigns.

Assistant Manager

Rainbow Shops
Lowell, MA
08.2015 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Lawrence High

Skills

  • Store operations
  • Social media marketing
  • Employee scheduling
  • Store layout design
  • Client service

Timeline

Office Manager

Fogo De Chao
11.2024 - 01.2025

Retail Store Owner

Shop With Vale
10.2024 - Current

Assistant Manager

Windsor Fashions
08.2022 - 03.2024

Assistant Manager

Rainbow Shops
08.2015 - 02.2020

High School Diploma -

Lawrence High
Valerie torres