Valerie Tran
Lake Forest,CA
Summary
Enthusiastic and driven professional accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Stag Bar
05.2022 - Current
- Serving food and beverages promptly with focused and personalized attention to customer needs.
- Working with Toast POS system to place orders, manage bills, and handle complimentary items.
Bartender
Super Panga
05.2022 - Current
- Keeping bar presentable and well-stocked to meet customer needs.
- Performing opening, transition and closing duties, sales reports, preparing cash and taking inventory.
Supervisor
Jersey Mike's Subs
07.2021 - 04.2022
- Handling customer complaints and resolving issues
Hostess
Bubba Gump Shrimp Company
02.2021 - 07.2021
- Took reservations and to-go orders by phone; answered customer questions and informed of accurate wait times
Supervisor
KG Financials Group Inc
04.2018 - 01.2021
- Evaluated employee performance and trained to improve in weak areas.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organized workflows.
- Oversaw delivery routes, POS system, and incoming shipments.
Cashier, Guest Services, Makeup Specialist
Target
11.2016 - 04.2018
- Provided customers with personalized skincare and makeup recommendations
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06.2017
Skills
- 6 years of customer service experience
- Calm and focused in busy, fast-paced environments
- Positive attitude-cooperative and outgoing
- Strong work ethic- reliable, flexible, and organized
Certification
- Certified Bartending License - December 2021, ABC Bartending School, Los Alamitos, CA
Timeline
Server
Stag Bar
05.2022 - Current
Bartender
Super Panga
05.2022 - Current
Supervisor
Jersey Mike's Subs
07.2021 - 04.2022
Hostess
Bubba Gump Shrimp Company
02.2021 - 07.2021
Supervisor
KG Financials Group Inc
04.2018 - 01.2021
Cashier, Guest Services, Makeup Specialist
Target
11.2016 - 04.2018
High School Diploma -
Fountain Valley High School
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