Valerie Vang
Saint Paul,Minnesota
Summary
Dedicated Front Office Associate with a Bachelor of Science in Biology transitioning into the Psychiatric Administrative Specialist role. Delivers exceptional patient support and enhances office efficiency through strong organizational and communication skills. Leverages experience in patient interaction and administrative support to contribute to a positive patient experience and facilitate effective team collaboration.
Overview
4
4
years of professional experience
Work History
Front Office Associate
Nystrom & Associates
Woodbury, MN
10.2023 - Current
- Directed phone inquiries, answered patient questions, and scheduled appointments
- Enhanced client satisfaction by providing efficient and professional front desk services
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
Pre-K Teacher
Small World Learning Center
Woodbury, MN
04.2023 - 10.2023
- Planned and executed activities to stimulate physical, social, creative, and intellectual growth
- Maintained an organized, fun, and interactive classroom to help children feel safe
- Established positive relationships with students, families, and faculty
- Led well-controlled classrooms through policy standards and reinforcement of positive behaviors
- Supported students in developing self-esteem and self-confidence
Laboratory Processor
Mosaic Life Care
Saint Joseph, MN
07.2020 - 04.2021
- Assisted with blood draws and processing
- Maintained strict aseptic fields in collecting biological samples, minimizing infection risks to staff and patients
- Assisted the microbiology team with skilled analyses in preparing patient samples
- Resolved problems, improved operations, and provided exceptional service to patients and faculty
Education
Bachelor of Science - Biology – Health Science, Chemistry
Missouri Western State University
Saint Joseph, MissouriSkills
- Self-Starter
- Solution-Oriented
- Articulate and Expressive
- Diligent and Resourceful
- Scheduling
- Front Office Operations
- Registration Trained
- Trustworthy and Empathetic
- Aseptic Techniques
- Collaborative
- Thorough and Committed
- Organizational and Planning Skills
- CPR and First Aid Certified
Pronouns
She/Her/Hers
Languages
English
Native/ Bilingual
Hmong
Native/ Bilingual
Timeline
Front Office Associate
Nystrom & Associates
10.2023 - Current
Pre-K Teacher
Small World Learning Center
04.2023 - 10.2023
Laboratory Processor
Mosaic Life Care
07.2020 - 04.2021
Bachelor of Science - Biology – Health Science, Chemistry
Missouri Western State University
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