Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Valerie Vargas

8865c N Swan Rd , Milwaukee,WI

Summary

Dedicated and customer-focused professional with experience in customer service, retail operations, inventory management, and sales support. Skilled in handling customer calls, returns, complaints, deliveries, inventory control, cash handling, and product organization in fast-paced environments. Completed Pharmacy Technician training and currently preparing for the PTCB exam. Strong communication and problem-solving skills with the ability to provide excellent service in both English and Spanish.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Customer Service Associate / VizPick Associate

Walmart
Brown Deer, WI
03.2023 - 06.2026
  • Answered customer phone calls and assisted with questions, concerns, and complaints.
  • Processed customer returns, refunds, and exchanges efficiently.
  • Provided excellent customer service in a high-volume retail environment.
  • Helped resolve customer issues professionally and effectively.

VizPick / Inventory Responsibilities

  • Managed inventory and monitored product expiration dates.
  • Worked with grocery products including candy, juices, canned foods, dairy products, frozen foods, and over-the-counter medications such as vitamins and pain relievers.
  • Stocked shelves, coolers, and freezers while maintaining organization and cleanliness.
  • Removed expired or damaged products following company procedures.
  • Assisted with inventory counts and updated product labels.
  • Maintained product quality and proper stock rotation.

Customer Service & Sales Associate

Ultimate Furniture
South Milwaukee, WI
02.2021 - 03.2023
  • Answered customer phone calls and provided professional customer support.
  • Scheduled and coordinated furniture deliveries.
  • Assisted customers with product information and sales.
  • Handled cash transactions and processed payments accurately.
  • Resolved customer concerns and maintained positive customer relationships.
  • Assisted with order management and delivery scheduling.

Education

High School Diploma -

High Alternative Education
Sanjuan PR
02.2023

Skills

Customer Service

Phone Support

Returns & Refunds

Inventory Management

Cash Handling

Retail Sales

Delivery Scheduling

Product Stocking

Problem Solving

Teamwork

Communication Skills

Bilingual English/Spanish

Inventory Control

Fast-Paced Work Environment

Certification

Pharmacy Technician Certification
Completed Pharmacy Technician training program; currently preparing for the PTCB exam.

Languages

Spanish & English
Native or Bilingual

Timeline

Customer Service Associate / VizPick Associate

Walmart
03.2023 - 06.2026

Customer Service & Sales Associate

Ultimate Furniture
02.2021 - 03.2023

High School Diploma -

High Alternative Education