Valerie Villatoro

• Helped open the company before opening to the public.
• Trained and supervised spa staff on best practices, sales techniques and customer service.
• Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
• Oversaw upkeep of entire facility and notified maintenance for service repairs.
• Recommended spa treatments and services, boosting sales and bringing in new clientele.
• Managed activities related to staff training, treatment procedures, inventory management and marketing.

• Assisted with light housekeeping duties as well as running errands.
• Built positive and nurturing environments to support child social and emotional growth.
• Supported children in play activities, meals, and snacks, hygiene and socialization.

Assistant Tasks

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to residents for continued compliance with associated regulations.
• Performed various administrative tasks by filing, copying and faxing documents.

• Managed efficient cash register operations.
• Trained new staff members.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.