Valerie Morefield
Los Lunas,NM
Summary
Highly skilled and enthusiastic professional with more than 19 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Health Center Manager
First Choice Community Healthcare
145 Don Pasqual NW Los Lunas, NM 87031
08.2019 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care in large Federally Qualified Health Center.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Dental Compliance Officer
First Choice Community Healthcare
145 Don Pasqual NW Los Lunas, NM 87031
07.2009 - Current
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Maintained up-to-date knowledge of current and emerging compliance regulations for The Joint Commission and Health Resources and Services Administration.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Monitored and assessed compliance risks associated with operational processes and procedures.
BLS CPR Instructor
First Choice Community Healthcare
145 Don Pasqual NW Los Lunas, NM 87031
02.2019 - Current
- Conducted clinical simulations and provided feedback for each individual student.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Provided immediate and constructive feedback to students individually and as group.
- Evaluated students' competencies through written assignments and examinations.
Lead Dental Assistant
First Choice Community Healthcare
145 Don Pasqual NW Los Lunas, NM 87031
09.2004 - 08.2019
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Took dental images following strict patient protection rules, applying lead aprons.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Bachelor of Science - Healthcare Administration And Management
Colorado State University
Englewood, CO11.2021
Skills
- Accreditation Coordination
- Instructional Materials Development
- Patient Care Assessment
- Profitability Strategies
- Recruit Well-Qualified Staff
- Resource Monitoring
- Medicare Compliance
- Facility Inspections
- Train Employees
- Facility Oversight
- Quality Control Procedures
- Infection Control and Disease Prevention
Certification
- Certified Dental Assistant
- Certified Preventive Dental Assistant
- BLS CPR Instructor
Timeline
Health Center Manager
First Choice Community Healthcare
08.2019 - Current
BLS CPR Instructor
First Choice Community Healthcare
02.2019 - Current
Dental Compliance Officer
First Choice Community Healthcare
07.2009 - Current
Lead Dental Assistant
First Choice Community Healthcare
09.2004 - 08.2019
Bachelor of Science - Healthcare Administration And Management
Colorado State University