Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Valerie Morefield

Los Lunas,NM

Summary

Highly skilled and enthusiastic professional with more than 19 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Health Center Manager

First Choice Community Healthcare
08.2019 - Current
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care in large Federally Qualified Health Center.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Dental Compliance Officer

First Choice Community Healthcare
07.2009 - Current
  • Identified, investigated and documented compliance violations and recommended corrective measures.
  • Responded to employee inquiries regarding compliance regulations and procedures.
  • Developed and maintained compliance database, tracking all compliance activities and documents.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Maintained up-to-date knowledge of current and emerging compliance regulations for The Joint Commission and Health Resources and Services Administration.
  • Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
  • Monitored and assessed compliance risks associated with operational processes and procedures.

BLS CPR Instructor

First Choice Community Healthcare
02.2019 - Current
  • Conducted clinical simulations and provided feedback for each individual student.
  • Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Provided immediate and constructive feedback to students individually and as group.
  • Evaluated students' competencies through written assignments and examinations.

Lead Dental Assistant

First Choice Community Healthcare
09.2004 - 08.2019
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Education

Bachelor of Science - Healthcare Administration And Management

Colorado State University
Englewood, CO
11.2021

Skills

  • Accreditation Coordination
  • Instructional Materials Development
  • Patient Care Assessment
  • Profitability Strategies
  • Recruit Well-Qualified Staff
  • Resource Monitoring
  • Medicare Compliance
  • Facility Inspections
  • Train Employees
  • Facility Oversight
  • Quality Control Procedures
  • Infection Control and Disease Prevention

Certification

  • Certified Dental Assistant
  • Certified Preventive Dental Assistant
  • BLS CPR Instructor

Timeline

Health Center Manager

First Choice Community Healthcare
08.2019 - Current

BLS CPR Instructor

First Choice Community Healthcare
02.2019 - Current

Dental Compliance Officer

First Choice Community Healthcare
07.2009 - Current

Lead Dental Assistant

First Choice Community Healthcare
09.2004 - 08.2019

Bachelor of Science - Healthcare Administration And Management

Colorado State University

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Valerie Morefield