Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Valerie Young

Valerie Young

Brandon,MS

Summary

Dynamic Office Manager with a proven track record at Spa 318, excelling in customer service and financial tracking. Expert in budget management and expense reporting, achieving cost reductions while maintaining confidentiality. Strong organizational skills and a commitment to operational efficiency drive success in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Office Manager

Spa 318
04.2017 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budget.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Administrative Assistant to the SE Superintendent

Hinds County Public Works
07.2008 - 04.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Education

Bachelor of Arts - Elementary Education

Tougaloo College
Tougaloo, MS

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Bookkeeping
  • Document management
  • Operations management
  • Financial tracking
  • Financial reporting
  • Expense reporting
  • Account reconciliation

Timeline

Office Manager

Spa 318
04.2017 - Current

Administrative Assistant to the SE Superintendent

Hinds County Public Works
07.2008 - 04.2017

Bachelor of Arts - Elementary Education

Tougaloo College

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