Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valeriia Khaliavka

Chicago,IL

Summary

Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

2
2
years of professional experience

Work History

Office Assistant

Duke Medical Supply
Des Plaines, IL
06.2025 - Current
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Receptionist

H&r Block
Chicago, IL
12.2024 - 03.2025
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted with special projects assigned by management when required.

Sales Associate

White House Black Market
Rosemont, IL
10.2024 - 01.2025
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.

Sales Associate

Forever 21
Rosemont, IL
10.2023 - 10.2024
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Tracked sales performance metrics to identify trends in market place.

Education

Associate of Arts - Business Management

Triton College
River Grove, IL
05-2026

High School Diploma -

Taft High School
Chicago, IL
06-2024

Skills

  • Customer service
  • Microsoft Excel
  • Data entry
  • Financial analysis
  • Inventory management
  • Sales tracking

Languages

English
Professional
Ukrainian
Professional
Russian
Professional

Timeline

Office Assistant

Duke Medical Supply
06.2025 - Current

Receptionist

H&r Block
12.2024 - 03.2025

Sales Associate

White House Black Market
10.2024 - 01.2025

Sales Associate

Forever 21
10.2023 - 10.2024

Associate of Arts - Business Management

Triton College

High School Diploma -

Taft High School