Valeriia Volkova
Loxahatchee Groves
Summary
Dynamic and results-oriented Beauty Advisor with proven expertise in beauty product demonstration and sales closing. Excelled at Macy's by meeting sales goals and enhancing customer satisfaction through expert product knowledge and personalized service. Skilled in maintaining cleanliness and organization, demonstrating both hard and soft skills crucial for high-paced retail environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Beauty Advisor - Lancome
Macy's
11.2024 - 02.2025
- Met sales goals, supporting organizational health through consistent and reliable service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Bartender/Barista
Mama Bella Gourmet Market
04.2022 - 10.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
Beauty Advisor
L'Etoile
01.2018 - 11.2019
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
Associate of Science - Criminal Justice
Palm Beach State College
Lake Worth, FL04-2023
Skills
- Beauty product demonstration
- Skin analysis
- Sales closing
- Paperwork management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Alcohol Seller/Server Certification – Various State-Specific Agencies.
Languages
Russian
Native or Bilingual
English
Professional Working
Timeline
Beauty Advisor - Lancome
Macy's
11.2024 - 02.2025
Bartender/Barista
Mama Bella Gourmet Market
04.2022 - 10.2024
Beauty Advisor
L'Etoile
01.2018 - 11.2019
Associate of Science - Criminal Justice
Palm Beach State College
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