Valeriy Byeloglazov

Work History

Milling Technologies

07.2024 - Current

Enhanced operational efficiency by streamlining processes and improving communication between departments.
Established new operational process to increase efficiency and quality of service
Designed training assist manual to allow faster integration of new personnel
Collaborated with sales teams to provide accurate technical information during the pre-sales process, resulting in increased client confidence and successful contract acquisitions.
Reviewed customer feedback to identify potential shortcomings in our service offerings, making necessary improvements to enhance overall client experience.
Collaborated with technicians to design and create improved tooling to increase efficiency in production

Mavis Discount Tire & Brakes

09.2023 - 08.2024

Consistently met company metrics and exceeded profit goals
Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Universal Orlando Resorts

08.2022 - 09.2023

Planned, scheduled, and delegated daily work to team of 15 employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maximized team efficiency by utilizing each members strength to increase ride uptime.
Monitored and enforced safety measures to mitigate hazards.
Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Managed team performance by training, mentoring, disciplining, and motivating employees.

Tire Choice

06.2017 - 09.2021

Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.