Valery Chadwick

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Greeted customers and helped with product questions, selections, and purchases.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges, and refunds in accordance with store policy.
• Developed strong relationships with key retail partners, driving sales growth and brand loyalty.
• Increased beauty product sales by providing personalized consultations and recommendations to clients.
• Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
• Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
• Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
• Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
• Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
• Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
• Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
• Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
• Boosted store revenue by cross-selling complementary beauty products and services.
• Organized in-store promotional events to attract new customers and showcase top-selling beauty products.

• Company Overview: Chanel Management Group builds energy efficient, high-quality homes in the Dallas Fort Worth Metroplex, Texas
• Greeted clients, answered phones and emails, scheduled meetings, and appointments; assisted HR team, and supported senior management and CEO with high priority assignments such as inspecting venues to verify compliance with service-level agreements
• Chanel Management Group builds energy efficient, high-quality homes in the Dallas Fort Worth Metroplex, Texas
• Earned a performance bonus from senior management for outstanding performance and reliability in September 2023

• Company Overview: WFS is a subsidiary of SATS Group and WFS is a best-in-class global air cargo logistics services leader and ground handling partner
• Provided customer service, accommodated special needs/requests, and resolved a wide variety of issues for passengers of Qatar Airways
• Utilized strong people skills, empathy, and emotional intelligence to de-escalate a potentially dangerous situation
• WFS is a subsidiary of SATS Group and WFS is a best-in-class global air cargo logistics services leader and ground handling partner
• Coordinated boarding procedures efficiently, prioritizing passengers with specific needs or time constraints.
• Demonstrated flexibility and adaptability in adjusting to last-minute schedule changes or flight disruptions, always prioritizing passenger needs.
• Ensured accurate baggage handling by properly tagging luggage according to destination guidelines before loading it onto aircraft efficiently.
• Maintained strong working relationships with airport personnel to facilitate smooth operations during peak travel.
• Assisted passengers with special needs, ensuring a comfortable and seamless travel experience for all customers.
• Verified passenger identification and travel documents to ensure compliance with security protocols.

• Maintained elderly female patient's schedule, transported her to Doctor's appointments, cooked meals, assisted with house cleaning, personal hygiene, giving medications daily according to instructions, and dressing as needed

• Earned the 2018 Award of Excellence from senior management for outstanding teamwork, execution, customer service.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Advised, made recommendations, and assisted clients with what cosmetics were best for their skin type, individual needs, and aesthetics

• Studied to become knowledgeable on the Mary Kay Cosmetics product line and preferred products in particular
• Presented new and preferred products to clients via social media, email, and phone
• Followed up to take client orders monthly by phone, email, and text message so I had regular commission checks
• Leveraged my multilingual skills to sell to a culturally diverse clientele via email marketing, social media marketing, and by phone
• Build lasting relationships with customers
• Give the best service to our customers on their terms