Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valery Flores

Orlando,FL

Summary

Friendly professional with exceptional attention to detail and dynamic customer engagement skills. A reliable employee promoting efficiency in all areas, prepared to contribute a service-minded and dedicated attitude to the team.

Overview

2
2
years of professional experience

Work History

Food Runner

Hilton Grand Vacations
04.2023 - Current
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests needs, ensuring smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to pleasant atmosphere for patrons.

Hotel Reservations Agent

Caribe Royale All-suite Hotel & Convention Center
03.2022 - 12.2022
  • Streamlined reservation processes for increased efficiency and reduced booking errors.
  • Achieved high customer satisfaction scores with prompt and courteous service during reservation calls.

Buffet Attendant

Holiday Inn Resort Orlando Suites - Waterpark
02.2022 - 03.2022
  • Enhanced customer satisfaction by maintaining a clean and well-stocked buffet area
  • Reduced food waste by monitoring portion control and replenishing dishes in a timely manner

Sales Agent

La Vida Experience
08.2021 - 12.2021

Education

Bachelor of Science - Business Administration

Universidad Alonso De Ojeda
Ciudad Ojeda, Venezuela
09.2021

High School Diploma -

Colegio San Agustin
Ciudad Ojeda, Ve
06.2017

Skills

  • Fluent in both English and Spanish
  • Time Management
  • Critical Thinking
  • Reservation Coordination
  • Safe Food Handling Practices
  • Dining Customer Service
  • Stocking and Replenishing
  • Attending Multiple Customers
  • Multi-Line Telephone Systems
  • Social Perceptiveness

Timeline

Food Runner

Hilton Grand Vacations
04.2023 - Current

Hotel Reservations Agent

Caribe Royale All-suite Hotel & Convention Center
03.2022 - 12.2022

Buffet Attendant

Holiday Inn Resort Orlando Suites - Waterpark
02.2022 - 03.2022

Sales Agent

La Vida Experience
08.2021 - 12.2021

Bachelor of Science - Business Administration

Universidad Alonso De Ojeda

High School Diploma -

Colegio San Agustin
Valery Flores