Valianette Ortiz Miranda
Killeen,TX
Summary
Experienced with inventory management, order fulfillment, and store operations. Utilizes organizational skills and attention to detail to ensure timely and accurate deliveries. Knowledge of collaborative teamwork and adaptability to meet dynamic business needs.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Target
11.2022 - Current
- Demonstrated adaptability by cross-training in multiple departments within the store.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Consistently met high standards for cleanliness and organization, ensuring an orderly working environment for all team members.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
Family Nanny
Hannah Thomas
05.2022 - 11.2022
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Server
Saigon Cafe
05.2020 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Taqueria Mexico #4
03.2019 - 02.2020
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Robert M. Shoemaker
Killeen, TX05-2019
Skills
- Teamwork and collaboration
- Strong work ethic
- Willing to learn
- Exceptional customer service
- Attention to detail
- Professionalism and ethics
- Cross-cultural sensitivity
Timeline
Fulfillment Associate
Target
11.2022 - Current
Family Nanny
Hannah Thomas
05.2022 - 11.2022
Server
Saigon Cafe
05.2020 - 06.2022
Server
Taqueria Mexico #4
03.2019 - 02.2020
High School Diploma -
Robert M. Shoemaker
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